7shifts vs. Aladtec

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth

Incentivized

Aladtec works well in a large organization where employees need to access the schedule from all different locations/devices and being able to make adjustments on the go. Aladtec allows the adding of meetings, training, and work shifts all on the same calendar and details can be seen by clicking on the individual item. Aladtec allows the adding of many details and to customize looking at the calendar for each individual.

Incentivized

• Staff can easily access fellow team members' contact info (phone & email).
• Staff can easily enter availability or time off.
• Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
• Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.

Incentivized

• User training is easy with Aladtec. We provided the employees with a login, and they were pros within 20 minutes of logging in.
• Shift reminders help employees remember their next scheduled shift.
• Exception alarms alert you when someone is late to work.

• iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
• When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule

Incentivized

• Any specific improvements I have already mentioned to Aladtec and (I'm thrilled to report) several have already been implemented. They even made system accommodations for colorblind users - an industry first!
• I am excited to see further development of the custom forms so we can merge to a completely paperless schedule & payroll system.
• Although there is no specific fleet management tool, we have worked with Aladtec's Customer Support pros to develop a ways to accurately record all of our vehicles for scheduling maintenance, in-service and down time.

Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us

Incentivized

Aladtec has given the support needed, especially in learning the new system and bringing it up to speed for the entire workforce. There is a need to reach out to them when everything freezes, which is rare. This system has been fairly smooth after it had been in use for at least 6 months.

Incentivized

We used When I Work when it first debuted, but 7Shifts technology is much more advanced than When I Work's was at that time.

Incentivized

The features, functionality, user-friendliness and cost were all factors. Aladtec surpassed all 4 of the other systems we evaluated, most especially with their customer support. We have not had major problems but the few minor glitches we had (all our fault, admittedly) were resolved quickly. The staff not only responded immediately but they made sure we fully understood what happened, helping us prevent future frustrations.

• I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.

Incentivized

• Less time spent on scheduling. More time on staff management and operations.
• Affordable solution to scheduling and staff notifications. Very cheap compared to other similar vendors.
• Streamlined operations for our department by using this software and database. Staff can access what they need anytime they want by computer or cell phone.