7shifts vs. Compeat, with Ctuit Radar

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth

Incentivized

Compeat is very well suited for large, sit down dining restaurants and can be too much for smaller scale establishments.

Incentivized

• Staff can easily access fellow team members' contact info (phone & email).
• Staff can easily enter availability or time off.
• Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
• Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.

Incentivized

• Makes recipe costs easy to analyze and track
• Menu engineering
• Purchasing and purchase order creation

Incentivized

• iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
• When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule

Incentivized

• Event Managment: tracking catering sales. Ctuit is building a better platform for this area.

Incentivized

Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us

Incentivized

We used When I Work when it first debuted, but 7Shifts technology is much more advanced than When I Work's was at that time.

Incentivized

For now, I can tell that Restaurant365 has a better platform and online access, but the Inventory side is what keeps us with Compeat. As is Compeat we can use the machine to scan our inventory and upload it automatically to the system. Unfortunately, Restaurant365 does not have this feature and that why we do not plan to change it for now.

Incentivized

• I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.

Incentivized

• Return lacked as initial year investment took much longer to build than their estimates were given
• other issues with ROI are getting reports from our data that was built is difficult due to the limitations of their reports function
• NO INTeGRATION DIRECT WITH ACCOUNTING SOFTWARE. EVERYTHING IS MANUAL PUSH. ALL OTHER GROUPS IN INDUSTRY USE AUTO IMPORT APPS to simplify.