7shifts vs. Noshway

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth

Incentivized

Absolutely not - NEVER.. I feel, unless you want a simple web app that I cannot say works in my opinion, that is without kitchen display, without delivery driver app, without any customisations and maybe most importantly > without support. I would have selected "0" on this sliding scale, if I could. If you just need a simple order system that doesn't look too bad, sure.

• Staff can easily access fellow team members' contact info (phone & email).
• Staff can easily enter availability or time off.
• Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
• Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.

Incentivized

• iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
• When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule

Incentivized

• Communicate faithfully and honestly... communicate at all?
• Never leave a customer waiting more than 10 days for a reply!
• In my opinion, Stop lying to people, some will actually dedicate time to honestly reviewing their experience... and as you can tell, I am here trying to prevent others from being ripped off by Noshway.
• Provide what you agree to provide, don't misrepresent.

Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us

Incentivized

We used When I Work when it first debuted, but 7Shifts technology is much more advanced than When I Work's was at that time.

Incentivized

• I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.

Incentivized