7shifts vs. Posist

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth

Incentivized

POSist is designed keeping fine-dine in mind and it shows. There are multiple options to configure the system as per the operations and shifts, which helps in managing light and heavy hours effectively. Capabilities need to be further improved for managing cloud kitchens through integrating more online delivery aggregator platforms

Incentivized

• Staff can easily access fellow team members' contact info (phone & email).
• Staff can easily enter availability or time off.
• Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
• Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.

Incentivized

• Well integrated with online ordering platforms
• Intuitive built in CRM
• Nice layout to quickly select items and proceed towards billing

Incentivized

• iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
• When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule

Incentivized

• More payment partner integrations needed
• Alerts and notifications should be improved for better remote monitoring of restaurants
• Option to optimize table setting as per floor plan of restaurants is not there

Incentivized

Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us

Incentivized

We used When I Work when it first debuted, but 7Shifts technology is much more advanced than When I Work's was at that time.

Incentivized

POSist is easier to use and has quite an intuitive interface so training staff on system is quite easy. Local integrations with delivery aggregators helped in reducing manual efforts in logging online orders in the system. Inventory and recipe management is more detailed in POSist that it's competitors. Analytics on varience and month on month wastage report is superb.

Incentivized

• I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.

Incentivized

• Effective inventory management reduced wastage & pilferages in kitchen
• Maintaining customer database helped in attracting repeat customers
• Communication between waiter, cashier and kitchen staff improved a lot due to multi level access

Incentivized