7shifts vs. Remember the Milk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
7shifts
Score 9.9 out of 10
N/A
7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
$0
Remember the Milk
Score 7.3 out of 10
N/A
Remember the Milk is a task management and to-do list application from the company of the same name headquartered in San Francisco.
$39.99
per year
Pricing
7shiftsRemember the Milk
Editions & Modules
Free
$0.00
Appetizer
$19.99
per location/per month
Entree
$43.99
per location/per month
The Works
$74.97
per location/per month
Gourmet
Contact sales team
Pro Plan
$39.99
per year
Basic Plan
Free
Offerings
Pricing Offerings
7shiftsRemember the Milk
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
7shiftsRemember the Milk
User Ratings
7shiftsRemember the Milk
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Support Rating
10.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
7shiftsRemember the Milk
Likelihood to Recommend
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
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Personal and team task management - Remember the Milk also now works with Google Assistant, so it's possible to tell the Assistant to set up a new task, a reminder, or tell me about what is due and what is coming up. A native Windows app, integration with Zapier and IFTT makes this an invaluable part of our productivity suite.
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Pros
  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
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  • Mobile app
  • Assign tasks for others
  • Lists as well as tasks
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Cons
  • iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
  • When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule
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  • More native project management features - replace our project management apps
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Support Rating
Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us
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I have had few reasons to call support, the only reason was over a billing issue and they resolved the issue quickly,.
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Alternatives Considered
We used When I Work when it first debuted, but 7Shifts technology is much more advanced than When I Work's was at that time.
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Google Tasks is a much simpler task-keeping interface, and I use it for the most important tasks on my phone. It does not offer tags, priorities, or distinguish between lists/tasks. It does let me star tasks, but does not let me determine the priority levels. I can also move tasks to different lists, but they can be hard to manage if there are too many, so I generally do not use this feature. For me, Google Tasks is ideal for very simple "I need to write this down" type tasks that are of high priority. It is not a good brain dumping tool because tasks can easily get lost. This is more for those nagging tasks that I want to do and make sure there is an appropriate alarm for. It also integrates well with my Android home screen. However, when I have lots of tasks I want to categorize, or I do want to do more of a brain dump type thing, I think Remember the Milk is far better. I can have more control over priorities, tags, assigning tasks to others, and other robust features.
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Return on Investment
  • I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.
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  • It allows me to not forget my tasks I owe my clients.
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ScreenShots