TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    800.com

    Score10 out of 10
    N/A800.com is a telephony and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using an integrated caller ID feature. Its features include analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automated alerts, call screening, and data archiving. 800.com allows users…

    $29

    per month per seat

    8x8 Work

    Score8.5 out of 10
    N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    Pricing
    800.com8x8 Work
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    800.com8x8 Work
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$25 per seatNo setup fee
    Additional Details
    More Pricing Information
    Features
    800.com8x8 Work
    Cloud PBX
    Comparison of Cloud PBX features of 800.com and 8x8 Work
    Feature
    800.com
    -
    Ratings
    8x8 Work
    8.8
    395 Ratings
    Hosted PBX00 Ratings9.9218 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.876 Ratings
    Directory of employee names00 Ratings8.4357 Ratings
    Call Management
    Comparison of Call Management features of 800.com and 8x8 Work
    Feature
    800.com
    -
    Ratings
    8x8 Work
    8.7
    442 Ratings
    Answering rules00 Ratings9.1398 Ratings
    Call recording00 Ratings8.7343 Ratings
    Call park00 Ratings8.4318 Ratings
    Call screening00 Ratings9.1301 Ratings
    Message alerts00 Ratings8.1385 Ratings
    Mobile apps
    Comparison of Mobile apps features of 800.com and 8x8 Work
    Feature
    800.com
    -
    Ratings
    8x8 Work
    8.9
    385 Ratings
    Mobile app for iOS00 Ratings9.0318 Ratings
    Mobile app for Android00 Ratings8.8248 Ratings
    User Ratings
    800.com8x8 Work
    Likelihood to Recommend
    -
    (0 ratings)
    8.5
    (463 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (30 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (104 ratings)
    Availability
    -
    (0 ratings)
    8.5
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (142 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (14 ratings)
    Configurability
    -
    (0 ratings)
    8.8
    (8 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (9 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (6 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Professional Services
    -
    (0 ratings)
    8.7
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.9
    (7 ratings)