8x8 Work

8x8 Work

824 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
8x8 Work	Score8.5 out of 10	N/A	8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.	$24 per month

Pricing

8x8 Work

No answers on this topic

Pricing Offerings
8x8 Work
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	8x8 Work
Considered Both Products	8x8 Inc. Verified User Chose 8x8 Work Not sure which one we have used in the past, but we are very happy with 8x8. We have become so used to it that we do not see the need of switching. Price is comfortable and it has been effective for our needs. It's easy and comfortable to use. Incentivized Helpful? Matt Brookes Principle Consultant in Human Resources at Fandango Hospitality (Human Resources, 1-10 employees) Chose 8x8 Work I have used Voip systems before and even bought and installed a PBX phone system and wired all the desks in. This is by far the cheapest option, its easy to use and easy to add new users. Incentivized Helpful? Matt McShane President in Corporate at Sunflower Bake Shop Inc. (Food & Beverages, 11-50 employees) Chose 8x8 Work Vonage more expensive for the features. no integration to ERP, but compatible to a lager variety of phone equipment. Incentivized Helpful? Andrei Lehadus Business Manager in Sales at Stott and May (Staffing & Recruiting, 51-200 employees) Chose 8x8 Work Fuze was good from few perspective, espectiall the click and dial option anywhere on the browser page where a number was situated. 8x8 Work says that has that but does not feel the same. also on adding notes in the CRM Fuze had a better usebilty Incentivized Helpful? Jennifer Martinez Customer Service Representative in Customer Service at South Western Financial Network (Insurance, 1-10 employees) Chose 8x8 Work Our company chose 8x8 Work because it offers a reliable, all-in-one communication platform with voice, video, and messaging in one place. Unlike other tools like Microsoft Teams, RingCentral, or Zoom, this program has provided a better global fill for supporting both remote … Incentivized Helpful? Verified User Chose 8x8 Work “8x8 Work is easy to use and combines calls, chats, and video meetings in one app. It was quick to set up and works smoothly on both mobile and desktop. Some other tools have more advanced features, but 8x8 Work offers the right mix of reliability, affordability, and simplicity … Incentivized Helpful? Verified User Chose 8x8 Work 8x8 was the first of this type i have used as a point of comparison Incentivized Helpful? Verified User Chose 8x8 Work Not really used anything else or researched anything else. When we found out 8x8 had all these other features and capabilities with an affordable price, I researched other companies and we realized we had made the right choice. Incentivized Helpful? Verified User Chose 8x8 Work Selected 8x8 due to its reasonable pricing and additional VOIP features ticked our requirements Incentivized Helpful? Verified User Chose 8x8 Work Every solution has its positivies and negatives, but the ability to make changes as a company and not have to wait for someone to make them for you is very important to us Incentivized Helpful? Verified User Chose 8x8 Work I have not used any other products like 8x8. Incentivized Helpful? Verified User Chose 8x8 Work 8x8 Work offers all we need in an easy-to-use format. Zoom seemed to have too many features that are not required and can be overwhelming to Users who are not the most Tech-Savvy. The price point of 8x8 is great, too. Get everything we need at a low cost. Incentivized Helpful? Christy Kurian Director in Product Management at Sunspots Holidays (Transportation/Trucking/Railroad, 11-50 employees) Chose 8x8 Work small company user interface Incentivized Helpful? Verified User Chose 8x8 Work it has been a long time since we have utilized other products. Incentivized Helpful? Verified User Chose 8x8 Work 8x8 Work is easier and much more organized both from a user and an admin perspective, and more cost-effective from a business owner standpoint. Incentivized Helpful? Pat Carlson VP Sales in Sales at Rent It Biz Software Company (Computer Software, 1-10 employees) Chose 8x8 Work 8x8 offered better hosted PBX plus update their system many times a year Incentivized Helpful? Verified User Chose 8x8 Work 8x8 is miles ahead of EvolveIP. More features, way better admin portal. Softphone is not even in the same league. Incentivized Helpful? Verified User Chose 8x8 Work N/A Incentivized Helpful? Verified User Chose 8x8 Work I prefer 8x8 Work; it has the right number of features and modes for the communication I need. I much prefer 8x8 Work meetings to zoom meetings, as it is much, much easier to transition between devices when I am on the road. 8x8 Work is also easier to manage across multiple … Incentivized Helpful? Munish Kumar Frieght Brocker in Sales at American Logistics Group (Logistics & Supply Chain, 201-500 employees) Chose 8x8 Work in past we use Ring central and replaced it with 8x8 Work Incentivized Helpful? MITCH HARRIS Controller in Corporate at La Tapatia (Retail, 51-200 employees) Chose 8x8 Work Ooma. 8x8 has more features and is more "business-like" than Ooma. Incentivized Helpful? Kris Mackey IT Support Engineer II in Information Technology at InformedDNA (Hospital & Health Care, 51-200 employees) Chose 8x8 Work 8x8 Work and RingCentral EX have similar features available. 8x8 Analytics is a little better at summarizing data and creating dashboard visuals. Other than that they are both great products. I prefer the admin console confirmation for 8x8 Work over RingCentral. Things seem to … Incentivized Helpful? Verified User Chose 8x8 Work I am not aware of any other phone system we have used. We do use teams for administrative meetings and communication. While the meeting quality in teams is better than the meeting quality in 8x8, I still prefer 8x8 overall for day to day communications and use. I prefer 8x8 … Incentivized Helpful? VANESSA RODRIGUEZ office manager in Customer Service at new wave health care (Health, Wellness and Fitness, 11-50 employees) Chose 8x8 Work i would not change it it really works well with this office Incentivized Helpful? Verified User Chose 8x8 Work I have used and evaluated similar communication and collaboration tools such as Zoom, Microsoft Teams, Google Meet, Slack, and RingCentral. These platforms also offer messaging, calling, and video conferencing features. Each has its own strengths, but 8x8 Work stands out for … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

8x8 Work

Comparison of Cloud PBX features of 8x8 Work
Feature	8x8 Work 8.8 395 Ratings
Hosted PBX	9.9218 Ratings
Multi-level Interactive Voice Response (IVR)	8.876 Ratings
Directory of employee names	8.4357 Ratings

Comparison of Call Management features of 8x8 Work
Feature	8x8 Work 8.7 442 Ratings
Answering rules	9.1398 Ratings
Call recording	8.7343 Ratings
Call park	8.4318 Ratings
Call screening	9.1301 Ratings
Message alerts	8.1385 Ratings

Comparison of Mobile apps features of 8x8 Work
Feature	8x8 Work 8.9 385 Ratings
Mobile app for iOS	9.0318 Ratings
Mobile app for Android	8.8248 Ratings

User Ratings
	8x8 Work
Likelihood to Recommend	8.5 (463 ratings)
Likelihood to Renew	9.9 (30 ratings)
Usability	8.7 (104 ratings)
Availability	8.5 (10 ratings)
Performance	9.1 (10 ratings)
Support Rating	9.9 (142 ratings)
In-Person Training	9.1 (3 ratings)
Online Training	9.0 (4 ratings)
Implementation Rating	9.1 (14 ratings)
Configurability	8.8 (8 ratings)
Contract Terms and Pricing Model	9.1 (9 ratings)
Ease of integration	9.1 (6 ratings)
Product Scalability	9.0 (10 ratings)
Professional Services	8.7 (7 ratings)
Vendor post-sale	8.9 (7 ratings)
Vendor pre-sale	8.9 (7 ratings)