800.com vs. CloudTalk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 800.com | Score10 out of 10 | N/A | 800.com is a telephony and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using an integrated caller ID feature. Its features include analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automated alerts, call screening, and data archiving. 800.com allows users… | $29 per month per seat |
 CloudTalk | Score7.2 out of 10 | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $27 per month per user |
| 800.com | CloudTalk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | $25 per seat | No setup fee | ||||||||||||||
| Additional Details | — | A discount is offered for annual billing. | ||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| 800.com | CloudTalk | |
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| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 7.7 |
| Support Rating | - | 3.6 |
| Implementation Rating | - | 8.2 |