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8x8 Express (discontinued) vs. 8x8 Work

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8x8 Express (discontinued)

26 Reviews and Ratings

8x8 Work

824 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Express (discontinued)

    Score3.9 out of 10
    		N/A8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A

    8x8 Work

    Score8.5 out of 10
    		N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    Pricing
    8x8 Express (discontinued)8x8 Work
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 Express (discontinued)8x8 Work
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    8x8 Express (discontinued)8x8 Work
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Express (discontinued) and 8x8 Work
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    8x8 Work
    -
    Ratings
    High quality audio8.06 Ratings00 Ratings
    High quality video8.03 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Express (discontinued) and 8x8 Work
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    8x8 Work
    -
    Ratings
    Desktop sharing8.52 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Express (discontinued) and 8x8 Work
    Feature
    8x8 Express (discontinued)
    8.7
    2 Ratings
    8x8 Work
    -
    Ratings
    Calendar integration9.02 Ratings00 Ratings
    Meeting initiation8.02 Ratings00 Ratings
    Record meetings / events9.02 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Express (discontinued) and 8x8 Work
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    8x8 Work
    -
    Ratings
    Live chat8.52 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Express (discontinued) and 8x8 Work
    Feature
    8x8 Express (discontinued)
    9.3
    5 Ratings
    8x8 Work
    -
    Ratings
    User authentication9.05 Ratings00 Ratings
    Participant roles & permissions9.54 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Express (discontinued) and 8x8 Work
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    8x8 Work
    8.8
    395 Ratings
    Hosted PBX7.54 Ratings9.9218 Ratings
    Multi-level Interactive Voice Response (IVR)8.05 Ratings8.876 Ratings
    Directory of employee names8.66 Ratings8.4357 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Express (discontinued) and 8x8 Work
    Feature
    8x8 Express (discontinued)
    8.9
    6 Ratings
    8x8 Work
    8.7
    442 Ratings
    Answering rules9.06 Ratings9.1398 Ratings
    Call recording9.05 Ratings8.7343 Ratings
    Call park9.04 Ratings8.4318 Ratings
    Call screening9.34 Ratings9.1301 Ratings
    Message alerts9.25 Ratings8.1385 Ratings
    Business SMS/External Messaging8.54 Ratings00 Ratings
    Online Fax8.01 Ratings00 Ratings
    Voicemail Transcription9.05 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Express (discontinued) and 8x8 Work
    Feature
    8x8 Express (discontinued)
    9.6
    3 Ratings
    8x8 Work
    8.9
    385 Ratings
    Mobile app for iOS9.73 Ratings9.0318 Ratings
    Mobile app for Android9.62 Ratings8.8248 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of 8x8 Express (discontinued) and 8x8 Work
    Feature
    8x8 Express (discontinued)
    7.1
    5 Ratings
    8x8 Work
    -
    Ratings
    Centralized communications management8.05 Ratings00 Ratings
    Team messaging8.34 Ratings00 Ratings
    Team document sharing6.01 Ratings00 Ratings
    Call and meeting analytics6.03 Ratings00 Ratings
    User Ratings
    8x8 Express (discontinued)8x8 Work
    Likelihood to Recommend
    7.6
    (8 ratings)
    8.5
    (463 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (30 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (104 ratings)
    Availability
    -
    (0 ratings)
    8.5
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (10 ratings)
    Support Rating
    9.1
    (2 ratings)
    9.9
    (142 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (14 ratings)
    Configurability
    -
    (0 ratings)
    8.8
    (8 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (9 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (6 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Professional Services
    -
    (0 ratings)
    8.7
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.9
    (7 ratings)