TrustRadius: an HG Insights company

8x8 Express (discontinued) vs. Avaya Aura

Save this comparison

Save this comparison

8x8 Express (discontinued)

26 Reviews and Ratings

Avaya Aura

73 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Express (discontinued)

    Score3.9 out of 10
    		N/A8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A

    Avaya Aura

    Score8.1 out of 10
    		N/AThe on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions.N/A
    Pricing
    8x8 Express (discontinued)Avaya Aura
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 Express (discontinued)Avaya Aura
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    8x8 Express (discontinued)Avaya Aura
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Express (discontinued) and Avaya Aura
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Avaya Aura
    8.1
    28 Ratings
    High quality audio8.06 Ratings9.028 Ratings
    High quality video8.03 Ratings7.215 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Express (discontinued) and Avaya Aura
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Avaya Aura
    6.9
    17 Ratings
    Desktop sharing8.52 Ratings6.917 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Express (discontinued) and Avaya Aura
    Feature
    8x8 Express (discontinued)
    8.7
    2 Ratings
    Avaya Aura
    6.8
    21 Ratings
    Calendar integration9.02 Ratings6.719 Ratings
    Meeting initiation8.02 Ratings7.018 Ratings
    Record meetings / events9.02 Ratings6.816 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Express (discontinued) and Avaya Aura
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Avaya Aura
    6.7
    12 Ratings
    Live chat8.52 Ratings6.712 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Express (discontinued) and Avaya Aura
    Feature
    8x8 Express (discontinued)
    9.3
    5 Ratings
    Avaya Aura
    6.8
    20 Ratings
    User authentication9.05 Ratings6.518 Ratings
    Participant roles & permissions9.54 Ratings7.116 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Express (discontinued) and Avaya Aura
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Avaya Aura
    7.5
    34 Ratings
    Hosted PBX7.54 Ratings6.619 Ratings
    Multi-level Interactive Voice Response (IVR)8.05 Ratings9.025 Ratings
    Directory of employee names8.66 Ratings7.026 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Express (discontinued) and Avaya Aura
    Feature
    8x8 Express (discontinued)
    8.9
    6 Ratings
    Avaya Aura
    7.4
    41 Ratings
    Answering rules9.06 Ratings9.034 Ratings
    Call recording9.05 Ratings7.328 Ratings
    Call park9.04 Ratings9.030 Ratings
    Call screening9.34 Ratings9.027 Ratings
    Message alerts9.25 Ratings7.030 Ratings
    Business SMS/External Messaging8.54 Ratings5.813 Ratings
    Online Fax8.01 Ratings6.011 Ratings
    Voicemail Transcription9.05 Ratings6.018 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Express (discontinued) and Avaya Aura
    Feature
    8x8 Express (discontinued)
    9.6
    3 Ratings
    Avaya Aura
    7.0
    22 Ratings
    Mobile app for iOS9.73 Ratings7.121 Ratings
    Mobile app for Android9.62 Ratings6.820 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of 8x8 Express (discontinued) and Avaya Aura
    Feature
    8x8 Express (discontinued)
    7.1
    5 Ratings
    Avaya Aura
    7.0
    35 Ratings
    Centralized communications management8.05 Ratings8.033 Ratings
    Team messaging8.34 Ratings6.720 Ratings
    Team document sharing6.01 Ratings6.214 Ratings
    Call and meeting analytics6.03 Ratings7.021 Ratings
    User Ratings
    8x8 Express (discontinued)Avaya Aura
    Likelihood to Recommend
    7.6
    (8 ratings)
    8.0
    (52 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.1
    (2 ratings)
    -
    (0 ratings)