| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 8x8 Express (discontinued) | Score3.9 out of 10 | N/A | 8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available. | N/A |
 Broadvoice | GoContact | Score9.1 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
| 8x8 Express (discontinued) | Broadvoice | GoContact | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Pricing Based on 3 Year Terms | ||||||||||||||
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| 8x8 Express (discontinued) | Broadvoice | GoContact | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose Broadvoice | GoContact Broadvoice people are easier to work with than many other larger companies. This becomes very apparent after the sale as well through their very responsive support. Their Reseller support is excellent as well. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| 8x8 Express (discontinued) | Broadvoice | GoContact | ||||||||||||||||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| Unified Communications Platform and Collaboration |
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| 8x8 Express (discontinued) | Broadvoice | GoContact | |
|---|---|---|
| Likelihood to Recommend | 7.6 | 9.1 |
| Likelihood to Renew | - | 7.0 |
| Usability | - | 8.4 |
| Availability | - | 8.8 |
| Performance | - | 7.6 |
| Support Rating | 9.1 | 8.6 |
| In-Person Training | - | 7.4 |
| Online Training | - | 8.2 |
| Implementation Rating | - | 7.1 |
| Configurability | - | 7.0 |
| Contract Terms and Pricing Model | - | 9.1 |
| Product Scalability | - | 5.5 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |
