TrustRadius: an HG Insights company

8x8 Express (discontinued) vs. Cisco Unified Communications Manager (Call Manager)

Save this comparison

Save this comparison

8x8 Express (discontinued)

26 Reviews and Ratings

Cisco Unified Communications Manager (Call Manager)

173 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Express (discontinued)

    Score3.9 out of 10
    		N/A8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    		N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A
    Pricing
    8x8 Express (discontinued)Cisco Unified Communications Manager (Call Manager)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 Express (discontinued)Cisco Unified Communications Manager (Call Manager)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Must contact sales team for pricing
    More Pricing Information
    Features
    8x8 Express (discontinued)Cisco Unified Communications Manager (Call Manager)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Express (discontinued) and Cisco Unified Communications Manager (Call Manager)
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Cisco Unified Communications Manager (Call Manager)
    -
    Ratings
    High quality audio8.06 Ratings00 Ratings
    High quality video8.03 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Express (discontinued) and Cisco Unified Communications Manager (Call Manager)
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Cisco Unified Communications Manager (Call Manager)
    -
    Ratings
    Desktop sharing8.52 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Express (discontinued) and Cisco Unified Communications Manager (Call Manager)
    Feature
    8x8 Express (discontinued)
    8.7
    2 Ratings
    Cisco Unified Communications Manager (Call Manager)
    -
    Ratings
    Calendar integration9.02 Ratings00 Ratings
    Meeting initiation8.02 Ratings00 Ratings
    Record meetings / events9.02 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Express (discontinued) and Cisco Unified Communications Manager (Call Manager)
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Cisco Unified Communications Manager (Call Manager)
    -
    Ratings
    Live chat8.52 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Express (discontinued) and Cisco Unified Communications Manager (Call Manager)
    Feature
    8x8 Express (discontinued)
    9.3
    5 Ratings
    Cisco Unified Communications Manager (Call Manager)
    -
    Ratings
    User authentication9.05 Ratings00 Ratings
    Participant roles & permissions9.54 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Express (discontinued) and Cisco Unified Communications Manager (Call Manager)
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    Hosted PBX7.54 Ratings9.021 Ratings
    Multi-level Interactive Voice Response (IVR)8.05 Ratings5.130 Ratings
    Directory of employee names8.66 Ratings8.640 Ratings
    User templates00 Ratings7.040 Ratings
    Call reports00 Ratings6.939 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Express (discontinued) and Cisco Unified Communications Manager (Call Manager)
    Feature
    8x8 Express (discontinued)
    8.9
    6 Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    Answering rules9.06 Ratings9.043 Ratings
    Call recording9.05 Ratings7.027 Ratings
    Call park9.04 Ratings9.039 Ratings
    Call screening9.34 Ratings8.036 Ratings
    Message alerts9.25 Ratings8.139 Ratings
    Business SMS/External Messaging8.54 Ratings00 Ratings
    Online Fax8.01 Ratings00 Ratings
    Voicemail Transcription9.05 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Express (discontinued) and Cisco Unified Communications Manager (Call Manager)
    Feature
    8x8 Express (discontinued)
    9.6
    3 Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    Mobile app for iOS9.73 Ratings8.025 Ratings
    Mobile app for Android9.62 Ratings8.023 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of 8x8 Express (discontinued) and Cisco Unified Communications Manager (Call Manager)
    Feature
    8x8 Express (discontinued)
    7.1
    5 Ratings
    Cisco Unified Communications Manager (Call Manager)
    -
    Ratings
    Centralized communications management8.05 Ratings00 Ratings
    Team messaging8.34 Ratings00 Ratings
    Team document sharing6.01 Ratings00 Ratings
    Call and meeting analytics6.03 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Express (discontinued) and Cisco Unified Communications Manager (Call Manager)
    Feature
    8x8 Express (discontinued)
    -
    Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    Video conferencing00 Ratings8.631 Ratings
    Audio conferencing00 Ratings8.641 Ratings
    Video screen sharing00 Ratings7.016 Ratings
    Instant messaging00 Ratings9.019 Ratings
    User Ratings
    8x8 Express (discontinued)Cisco Unified Communications Manager (Call Manager)
    Likelihood to Recommend
    7.6
    (8 ratings)
    8.5
    (46 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (6 ratings)
    Support Rating
    9.1
    (2 ratings)
    8.0
    (14 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)