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8x8 Express (discontinued) vs. Comcast Business VOIP (VoiceEdge)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Express (discontinued)

    Score3.9 out of 10
    N/A8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A

    Comcast Business VOIP (VoiceEdge)

    Score5.2 out of 10
    N/AComcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.N/A
    Pricing
    8x8 Express (discontinued)Comcast Business VOIP (VoiceEdge)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 Express (discontinued)Comcast Business VOIP (VoiceEdge)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    8x8 Express (discontinued)Comcast Business VOIP (VoiceEdge)
    Considered Both Products
    Discontinued Products
    Chose 8x8 Express (discontinued)
    Call quality is a little better with Comcast
    Incentivized
    Comcast Business
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    8x8 Express (discontinued)Comcast Business VOIP (VoiceEdge)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Express (discontinued) and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Comcast Business VOIP (VoiceEdge)
    -
    Ratings
    High quality audio8.06 Ratings00 Ratings
    High quality video8.03 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Express (discontinued) and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Comcast Business VOIP (VoiceEdge)
    -
    Ratings
    Desktop sharing8.52 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Express (discontinued) and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Express (discontinued)
    8.7
    2 Ratings
    Comcast Business VOIP (VoiceEdge)
    -
    Ratings
    Calendar integration9.02 Ratings00 Ratings
    Meeting initiation8.02 Ratings00 Ratings
    Record meetings / events9.02 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Express (discontinued) and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Comcast Business VOIP (VoiceEdge)
    -
    Ratings
    Live chat8.52 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Express (discontinued) and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Express (discontinued)
    9.3
    5 Ratings
    Comcast Business VOIP (VoiceEdge)
    -
    Ratings
    User authentication9.05 Ratings00 Ratings
    Participant roles & permissions9.54 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Express (discontinued) and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Comcast Business VOIP (VoiceEdge)
    7.7
    7 Ratings
    Hosted PBX7.54 Ratings5.74 Ratings
    Multi-level Interactive Voice Response (IVR)8.05 Ratings7.04 Ratings
    Directory of employee names8.66 Ratings8.07 Ratings
    User templates00 Ratings9.05 Ratings
    Call reports00 Ratings9.06 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Express (discontinued) and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Express (discontinued)
    8.9
    6 Ratings
    Comcast Business VOIP (VoiceEdge)
    8.5
    7 Ratings
    Answering rules9.06 Ratings9.97 Ratings
    Call recording9.05 Ratings4.95 Ratings
    Call park9.04 Ratings9.96 Ratings
    Call screening9.34 Ratings7.97 Ratings
    Message alerts9.25 Ratings9.97 Ratings
    Business SMS/External Messaging8.54 Ratings00 Ratings
    Online Fax8.01 Ratings00 Ratings
    Voicemail Transcription9.05 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Express (discontinued) and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Express (discontinued)
    9.6
    3 Ratings
    Comcast Business VOIP (VoiceEdge)
    6.1
    7 Ratings
    Mobile app for iOS9.73 Ratings3.25 Ratings
    Mobile app for Android9.62 Ratings8.95 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of 8x8 Express (discontinued) and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Express (discontinued)
    7.1
    5 Ratings
    Comcast Business VOIP (VoiceEdge)
    -
    Ratings
    Centralized communications management8.05 Ratings00 Ratings
    Team messaging8.34 Ratings00 Ratings
    Team document sharing6.01 Ratings00 Ratings
    Call and meeting analytics6.03 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Express (discontinued) and Comcast Business VOIP (VoiceEdge)
    Feature
    8x8 Express (discontinued)
    -
    Ratings
    Comcast Business VOIP (VoiceEdge)
    9.0
    3 Ratings
    Video conferencing00 Ratings9.02 Ratings
    Audio conferencing00 Ratings9.03 Ratings
    Video screen sharing00 Ratings9.01 Ratings
    Instant messaging00 Ratings9.02 Ratings
    User Ratings
    8x8 Express (discontinued)Comcast Business VOIP (VoiceEdge)
    Likelihood to Recommend
    7.6
    (8 ratings)
    7.9
    (7 ratings)
    Support Rating
    9.1
    (2 ratings)
    8.0
    (1 ratings)