Comcast Business VOIP (VoiceEdge)

Comcast Business VOIP (VoiceEdge)

16 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Comcast Business VOIP (VoiceEdge)	Score5.2 out of 10	N/A	Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.	N/A

Pricing

Comcast Business VOIP (VoiceEdge)

No answers on this topic

Pricing Offerings
Comcast Business VOIP (VoiceEdge)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	Comcast Business VOIP (VoiceEdge)
Considered Both Products	Comcast Business Verified User Chose Comcast Business VOIP (VoiceEdge) The system stacks up well against the previous voip company. Features are there, admin dashboard has a lot of features. I think a better onboarding with the configuration would truly make a huge difference with frustrations. Incentivized Helpful? Kyle Moneypenny IT Director in Information Technology at Muir Charter Schools (Education Management, 51-200 employees) Chose Comcast Business VOIP (VoiceEdge) Comcast Business VOIP has a robust number of features and a well-focused UI. If you are already a prolific Comcast user the system works well and integrates well. Many of the other systems we tried - Vonage, Google Voice, etc. - were not as robust and difficult to set up in … Incentivized Helpful? David Duque Seiler Propietario in Corporate at Creaciones Galilea (Design, 1-10 employees) Chose Comcast Business VOIP (VoiceEdge) I have switched now to MagicJack for business, while their support might not be the most amazing either we are very satisfied with the service/cost relationship and this has been a major game-changer. I am certain that Comcast has a larger client base that they have to look for … Incentivized Helpful? Verified User Chose Comcast Business VOIP (VoiceEdge) We've used Allworx phone systems onsite. They are the most expensive option when it comes to VOIP. We noticed that we paid for equipment over service with them. Service was great - and pennies on the dollar of what Comcast charges. But the equipment costs thousands of dollars. … Incentivized Helpful? Nicholas De Salvo Founder, Creative Director in Marketing at Edge One Media (Design, 1-10 employees) Chose Comcast Business VOIP (VoiceEdge) It is competitive with other services like Ooma Office and offers more robust call screening features than Ooma. We have an Ooma Office line that consistently frustrates us because it lacks key features we would really find useful and seemingly stops working for reasons we have … Incentivized Helpful? Jayesh Vaghasiya Sr. Software Developer in Information Technology at Musikaar (Information Technology and Services, 51-200 employees) Chose Comcast Business VOIP (VoiceEdge) Actually, our organization has selected this phone for the organization. Previously we were using Polycom phone. We had good experience with both devices. At some points, both the devices are having pros and cons but I think Concast wins at many points. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Comcast Business VOIP (VoiceEdge)

Comparison of Cloud PBX features of Comcast Business VOIP (VoiceEdge)
Feature	Comcast Business VOIP (VoiceEdge) 7.7 7 Ratings
Hosted PBX	5.74 Ratings
Multi-level Interactive Voice Response (IVR)	7.04 Ratings
User templates	9.05 Ratings
Call reports	9.06 Ratings
Directory of employee names	8.07 Ratings

Comparison of Call Management features of Comcast Business VOIP (VoiceEdge)
Feature	Comcast Business VOIP (VoiceEdge) 8.5 7 Ratings
Answering rules	9.97 Ratings
Call recording	4.95 Ratings
Call park	9.96 Ratings
Call screening	7.97 Ratings
Message alerts	9.97 Ratings

Comparison of VoIP system collaboration features of Comcast Business VOIP (VoiceEdge)
Feature	Comcast Business VOIP (VoiceEdge) 9.0 3 Ratings
Video conferencing	9.02 Ratings
Audio conferencing	9.03 Ratings
Video screen sharing	9.01 Ratings
Instant messaging	9.02 Ratings

Comparison of Mobile apps features of Comcast Business VOIP (VoiceEdge)
Feature	Comcast Business VOIP (VoiceEdge) 6.1 7 Ratings
Mobile app for iOS	3.25 Ratings
Mobile app for Android	8.95 Ratings

User Ratings
	Comcast Business VOIP (VoiceEdge)
Likelihood to Recommend	7.9 (7 ratings)
Support Rating	8.0 (1 ratings)