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8x8 Express (discontinued) vs. Google Hangouts (Classic)

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8x8 Express (discontinued)

26 Reviews and Ratings

Google Hangouts (Classic)

522 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Express (discontinued)

    Score3.9 out of 10
    		N/A8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A

    Google Hangouts (Classic)

    Score8.8 out of 10
    		N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    8x8 Express (discontinued)Google Hangouts (Classic)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 Express (discontinued)Google Hangouts (Classic)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    8x8 Express (discontinued)Google Hangouts (Classic)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Express (discontinued) and Google Hangouts (Classic)
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    High quality audio8.06 Ratings00 Ratings
    High quality video8.03 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Express (discontinued) and Google Hangouts (Classic)
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Desktop sharing8.52 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Express (discontinued) and Google Hangouts (Classic)
    Feature
    8x8 Express (discontinued)
    8.7
    2 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Calendar integration9.02 Ratings00 Ratings
    Meeting initiation8.02 Ratings00 Ratings
    Record meetings / events9.02 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Express (discontinued) and Google Hangouts (Classic)
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Live chat8.52 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Express (discontinued) and Google Hangouts (Classic)
    Feature
    8x8 Express (discontinued)
    9.3
    5 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    User authentication9.05 Ratings00 Ratings
    Participant roles & permissions9.54 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Express (discontinued) and Google Hangouts (Classic)
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    Hosted PBX7.54 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)8.05 Ratings7.725 Ratings
    Directory of employee names8.66 Ratings3.045 Ratings
    User templates00 Ratings5.022 Ratings
    Call reports00 Ratings9.034 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Express (discontinued) and Google Hangouts (Classic)
    Feature
    8x8 Express (discontinued)
    8.9
    6 Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    Answering rules9.06 Ratings8.033 Ratings
    Call recording9.05 Ratings7.937 Ratings
    Call park9.04 Ratings7.018 Ratings
    Call screening9.34 Ratings9.036 Ratings
    Message alerts9.25 Ratings8.058 Ratings
    Business SMS/External Messaging8.54 Ratings00 Ratings
    Online Fax8.01 Ratings00 Ratings
    Voicemail Transcription9.05 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Express (discontinued) and Google Hangouts (Classic)
    Feature
    8x8 Express (discontinued)
    9.6
    3 Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    Mobile app for iOS9.73 Ratings8.173 Ratings
    Mobile app for Android9.62 Ratings8.071 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of 8x8 Express (discontinued) and Google Hangouts (Classic)
    Feature
    8x8 Express (discontinued)
    7.1
    5 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Centralized communications management8.05 Ratings00 Ratings
    Team messaging8.34 Ratings00 Ratings
    Team document sharing6.01 Ratings00 Ratings
    Call and meeting analytics6.03 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Express (discontinued) and Google Hangouts (Classic)
    Feature
    8x8 Express (discontinued)
    -
    Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    Video conferencing00 Ratings9.079 Ratings
    Audio conferencing00 Ratings9.079 Ratings
    Video screen sharing00 Ratings7.148 Ratings
    Instant messaging00 Ratings9.052 Ratings
    User Ratings
    8x8 Express (discontinued)Google Hangouts (Classic)
    Likelihood to Recommend
    7.6
    (8 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (7 ratings)
    Support Rating
    9.1
    (2 ratings)
    8.0
    (36 ratings)