Google Hangouts (Classic)

Google Hangouts (Classic)

522 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Google Hangouts (Classic)	Score8.8 out of 10	N/A	The classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.	N/A

Pricing

Google Hangouts (Classic)

No answers on this topic

Pricing Offerings
Google Hangouts (Classic)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

—

Community Pulse
Key User Insights
	Google Hangouts (Classic)
Considered Both Products	Discontinued Products Verified User Chose Google Hangouts (Classic) Google Hangouts integrates into our current workflows well (we use g-suite) and is quite user friendly. It is great for small to mid-size internal team meetings. It is also good for informal client meeting. There are other cases where other tools are needed/superior for the … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Best part of Google Hangouts is its simplicity, and performance. We never had connection problems, or quality interruptions, something that is more frequent with the other tools listed above. Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Google Hangouts is by far the most practical and easy communication tool I have used. Skype sees lots of drop rate but never faced any such issue with Google Hangouts. Mobile accessibility is also easier with Google Hangouts. Incentivized Helpful? Ejaz Hussain Senior Analyst in Information Technology at Virtusa (Information Technology & Services, 10,001+ employees) Chose Google Hangouts (Classic) well, google hangouts classic doesn't stack up that well when compared to either Skype or Teams, as it lacks advanced features. But the fact that it nearly costs anything to get it set up & running in no time is a positive point for the platform. I'm pretty sure that Hangouts … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) In terms of simplicity and ease of use, Google Hangouts is wonderful compared to some of the competitive products listed above. I do think that each have their own benefits: some companies do not allow for Google's suite of products (like Hangouts) to be utilized some … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) For its time, Google Hangouts (Classic) was a fantastic product and matched up well with all of its successors. Now however, with it having been phased on within Workspace for Education, I would not advise any new users use the product. Google Chat, combined with Google Meet, … Incentivized Helpful? Chris Carpenter Danaher Business System Leader (DBSL), Awesomizer, Fixer, Maker, Collaboration Enabler in Research & Development at Beckman Coulter Life Sciences (Biotechnology, 10,001+ employees) Chose Google Hangouts (Classic) Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Google Hangouts (Classic) is better than those two competitors if you want [the] ease of use within Gmail. One does not need to go to a separate site to set up a meeting. You just select the link to add the Google meeting link within the scheduler. Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Google hangouts (Classic), is a instant message solution with not much more to add, it lacks the screen sharing features, the broad app integration, and the video and audio conferencing of this software. As a basic instant messaging communication tool it does what it promises … Incentivized Helpful? Tony Phan Tactical Procurement Specialist (Vietnam & APAC Support) - Source To Procure Team in Corporate at 3M (Retail, 10,001+ employees) Chose Google Hangouts (Classic) An obvious advatange of Google Hangouts is that it does not require any installation which allows me to use it in any laptop, any device. Unlike other software that requires installation and forcing an IT guy to physically install it on my device. The software is also VPN … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Again, Google Hangouts would primarily be used if you're already in the Google system. Corporate chat systems are far superior in functionality and usability and are also more reliable for larger organizations. For any company that is working with clients, I'd recommend a more … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Google Hangouts app is already integrated with many apps users already are familiar with. The program is accessible on many platforms which makes it easy for users to conduct business without having specific devices on hand. It really helped that many people were already … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) I prefer Google Hangouts (Classic) to Microsoft Teams and Zoom, in terms of ease of use. It is quicker to use than setting up a Zoom room, for example. I always have the tab open in my browser and get pinged when colleagues chat me. Same with the phone app - I have it on during … Incentivized Helpful? Andre Yeu Founder / Head Trainer at When Hounds Fly (Consumer Services, 1-10 employees) Chose Google Hangouts (Classic) We reserve Zoom for client-facing meetings as it is the "market standard" and many are familiar with it, however for most internal meetings, we use Google Hangouts due to how light and simple it is, plus the integration with Google Calendar. Incentivized Helpful? Atilla Vekony Agency Owner in Marketing at Icon Digital Solutions (Marketing and Advertising, 1-10 employees) Chose Google Hangouts (Classic) Google Hangouts is more readily available based on the fact that it is part of the Google family, however, ease of use and convenience would make me want to prefer WhatsApp Business or Teams. Incentivized Helpful? Marcus Manderson Supervisor of Audiovisual Operations in Information Technology at National Geographic Society (Information Technology and Services, 201-500 employees) Chose Google Hangouts (Classic) Google Hangouts is more for informal, care-free meetings. Zoom is more for professional, webinar, and live event-type meetings. Also, Google integrates with our full G Suite/Workspace products. Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Google Hangouts [(Classic)] is better than jabber, but way behind all other business chat clients. I would much rather use any of the alternatives I have listed in place of Hangouts. Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Since our staff and students already used Google products it was easy to add on this feature. We deployed it district wide at the start of the pandemic. Students and staff were easily able to learn the interface and we could mass deploy it on our Chromebooks. We really liked … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Since we use Google Suite, Google Hangouts (Classic) was the obvious choice. The ease of use and access to employees makes Google Hangouts (Classic) simple to use and access. Additionally, adding users to an existing Hangout is easy. Google Hangouts (Classic) also doesn't … Incentivized Helpful? Brett Schenker Email Deliverability Specialist at Numerous companies (Non-profit Organization Management, 201-500 employees) Chose Google Hangouts (Classic) Zoom is solid but it's a whole other thing to log in to and limited in what its focus is. Slack has the chat functionality but Google Hangouts is integrated into my every day use and I don't feel like it's yet another thing to manage and keep track of. Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Google Hangouts (Classic) is just as good as any of its competitors. Google Hangouts (Classic) has everything that is needed for an internal communication tool, besides the software makes work really fun with the cool and funny stickers. I have personally liked using Google … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) It was integrated into our Google Business Suite and free to use. We selected it because it was easy to create hangouts wth the Google Calendar. Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Zoom allows us to connect to a large number of people but personally I face problems while using Zoom on the mobile phone, it needs a high-speed network and lags too much. While on the other hand Google Hangouts is lite and easy to use on mobile phones, it's easy to connect and … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Apart from Google Hangouts, we were using Skype and GoToMeeting for the same business process. Over time we experienced that the quality of the call was reduced day by day with those products, so we moved to Google Hangouts. Incentivized Helpful? Verified User Chose Google Hangouts (Classic) We use the Google emails for business hence, the Google Hangout application was available for free. There was no setup cost or training that was required. Advanced systems have advanced features which are good but the downside is that they require training. A separate account … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Google Hangouts (Classic)

Comparison of Cloud PBX features of Google Hangouts (Classic)
Feature	Google Hangouts (Classic) 6.3 57 Ratings
Hosted PBX	6.915 Ratings
Multi-level Interactive Voice Response (IVR)	7.725 Ratings
User templates	5.022 Ratings
Call reports	9.034 Ratings
Directory of employee names	3.045 Ratings

Comparison of Call Management features of Google Hangouts (Classic)
Feature	Google Hangouts (Classic) 8.0 66 Ratings
Answering rules	8.033 Ratings
Call recording	7.937 Ratings
Call park	7.018 Ratings
Call screening	9.036 Ratings
Message alerts	8.058 Ratings

Comparison of VoIP system collaboration features of Google Hangouts (Classic)
Feature	Google Hangouts (Classic) 8.6 84 Ratings
Video conferencing	9.079 Ratings
Audio conferencing	9.079 Ratings
Video screen sharing	7.148 Ratings
Instant messaging	9.052 Ratings

Comparison of Mobile apps features of Google Hangouts (Classic)
Feature	Google Hangouts (Classic) 8.0 85 Ratings
Mobile app for iOS	8.173 Ratings
Mobile app for Android	8.071 Ratings

User Ratings
	Google Hangouts (Classic)
Likelihood to Recommend	8.0 (91 ratings)
Likelihood to Renew	10.0 (1 ratings)
Usability	8.0 (7 ratings)
Support Rating	8.0 (36 ratings)