| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 8x8 Express (discontinued) | Score3.9 out of 10 | N/A | 8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available. | N/A |
 GoTo Connect | Score7.8 out of 10 | N/A | GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration. | $27 per month per user |
| 8x8 Express (discontinued) | GoTo Connect | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan. | ||||||||||||||
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| 8x8 Express (discontinued) | GoTo Connect | |
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| Considered Both Products | No answer on this topic | Chose GoTo Connect GoTo Connect is a stable solution, ideal for hassle-free meeting scheduling. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Connect GoTo offered the most cohesive set of complimentary services that I could find and the price was very affordable. They were able to tie it all together and offer free desk phones, which not a lot of companies were offering. Zoom wanted me to go find phones on my own and it just … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| 8x8 Express (discontinued) | GoTo Connect | ||||||||||||||||||||||||||||
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| Cloud PBX |
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| 8x8 Express (discontinued) | GoTo Connect | |
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| Likelihood to Recommend | 7.6 | 9.2 |
| Likelihood to Renew | - | 4.9 |
| Usability | - | 7.9 |
| Availability | - | 8.9 |
| Performance | - | 9.4 |
| Support Rating | 9.1 | 8.3 |
| Implementation Rating | - | 7.4 |
| Product Scalability | - | 9.4 |
