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8x8 Express (discontinued) vs. Grasshopper

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Express (discontinued)

    Score3.9 out of 10
    N/A8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A

    Grasshopper

    Score7.4 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Pricing
    8x8 Express (discontinued)Grasshopper
    Editions & Modules
    No answers on this topic
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Offerings
    Pricing Offerings
    8x8 Express (discontinued)Grasshopper
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount available for annual pricing.
    More Pricing Information
    Features
    8x8 Express (discontinued)Grasshopper
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Express (discontinued) and Grasshopper
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Grasshopper
    -
    Ratings
    High quality audio8.06 Ratings00 Ratings
    High quality video8.03 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Express (discontinued) and Grasshopper
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Grasshopper
    -
    Ratings
    Desktop sharing8.52 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Express (discontinued) and Grasshopper
    Feature
    8x8 Express (discontinued)
    8.7
    2 Ratings
    Grasshopper
    -
    Ratings
    Calendar integration9.02 Ratings00 Ratings
    Meeting initiation8.02 Ratings00 Ratings
    Record meetings / events9.02 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Express (discontinued) and Grasshopper
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Grasshopper
    -
    Ratings
    Live chat8.52 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Express (discontinued) and Grasshopper
    Feature
    8x8 Express (discontinued)
    9.3
    5 Ratings
    Grasshopper
    -
    Ratings
    User authentication9.05 Ratings00 Ratings
    Participant roles & permissions9.54 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Express (discontinued) and Grasshopper
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Grasshopper
    9.7
    46 Ratings
    Hosted PBX7.54 Ratings9.423 Ratings
    Multi-level Interactive Voice Response (IVR)8.05 Ratings10.024 Ratings
    Directory of employee names8.66 Ratings9.434 Ratings
    User templates00 Ratings10.019 Ratings
    Call reports00 Ratings9.433 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Express (discontinued) and Grasshopper
    Feature
    8x8 Express (discontinued)
    8.9
    6 Ratings
    Grasshopper
    9.6
    51 Ratings
    Answering rules9.06 Ratings9.247 Ratings
    Call recording9.05 Ratings9.622 Ratings
    Call park9.04 Ratings9.812 Ratings
    Call screening9.34 Ratings10.036 Ratings
    Message alerts9.25 Ratings9.243 Ratings
    Business SMS/External Messaging8.54 Ratings00 Ratings
    Online Fax8.01 Ratings00 Ratings
    Voicemail Transcription9.05 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Express (discontinued) and Grasshopper
    Feature
    8x8 Express (discontinued)
    9.6
    3 Ratings
    Grasshopper
    8.9
    48 Ratings
    Mobile app for iOS9.73 Ratings8.935 Ratings
    Mobile app for Android9.62 Ratings8.929 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of 8x8 Express (discontinued) and Grasshopper
    Feature
    8x8 Express (discontinued)
    7.1
    5 Ratings
    Grasshopper
    -
    Ratings
    Centralized communications management8.05 Ratings00 Ratings
    Team messaging8.34 Ratings00 Ratings
    Team document sharing6.01 Ratings00 Ratings
    Call and meeting analytics6.03 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Express (discontinued) and Grasshopper
    Feature
    8x8 Express (discontinued)
    -
    Ratings
    Grasshopper
    7.9
    12 Ratings
    Video conferencing00 Ratings7.93 Ratings
    Audio conferencing00 Ratings7.77 Ratings
    Video screen sharing00 Ratings8.23 Ratings
    Instant messaging00 Ratings8.09 Ratings
    User Ratings
    8x8 Express (discontinued)Grasshopper
    Likelihood to Recommend
    7.6
    (8 ratings)
    7.8
    (56 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.1
    (2 ratings)
    9.0
    (42 ratings)