8x8 Express (discontinued) vs. Vonage Business Communications

8x8 Express (discontinued)

26 Reviews and Ratings

Vonage Business Communications

91 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
8x8 Express (discontinued)	Score3.9 out of 10	N/A	8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.	N/A
Vonage Business Communications	Score7.9 out of 10	N/A	Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.	$19 per month per extension

Pricing

8x8 Express (discontinued)

Vonage Business Communications

No answers on this topic

Mobile: $19.99
per month per extension
Premium: $29.99
per month per extension
Advanced: $39.99
per month per extension

Pricing Offerings
8x8 Express (discontinued)	Vonage Business Communications
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

—

—

Community Pulse
Key User Insights
	8x8 Express (discontinued)	Vonage Business Communications
Considered Both Products	Discontinued Products Julia Urbanski Licensing in Corporate at Momentum Solar (Construction, 1001-5000 employees) Chose 8x8 Express (discontinued) I don't get to choose who we use. We used Vonage and now we use 8x8 Express. I like 8x8 Express because it is easier to use and more user friendly. The app saves so much time when you need to get a hold of someone because the contacts are integrated in the app. Incentivized Helpful? Verified User Chose 8x8 Express (discontinued) 8x8 had a similar feature set but was less expensive. Incentivized Helpful?	Vonage No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

8x8 Express (discontinued)

Vonage Business Communications

Comparison of Performance & Compatibility of Online Events Software features of 8x8 Express (discontinued) and Vonage Business Communications
Feature	8x8 Express (discontinued) 8.0 6 Ratings	Vonage Business Communications 8.0 4 Ratings
High quality audio	8.06 Ratings	8.14 Ratings
High quality video	8.03 Ratings	8.01 Ratings

Comparison of Screen Sharing features of 8x8 Express (discontinued) and Vonage Business Communications
Feature	8x8 Express (discontinued) 8.5 2 Ratings	Vonage Business Communications 5.0 1 Ratings
Desktop sharing	8.52 Ratings	5.01 Ratings

Comparison of Online Meetings / Events features of 8x8 Express (discontinued) and Vonage Business Communications
Feature	8x8 Express (discontinued) 8.7 2 Ratings	Vonage Business Communications 7.8 3 Ratings
Calendar integration	9.02 Ratings	00 Ratings
Meeting initiation	8.02 Ratings	6.62 Ratings
Record meetings / events	9.02 Ratings	9.02 Ratings

Comparison of Online Events Collaboration features of 8x8 Express (discontinued) and Vonage Business Communications
Feature	8x8 Express (discontinued) 8.5 2 Ratings	Vonage Business Communications - Ratings
Live chat	8.52 Ratings	00 Ratings

Comparison of Online Events Security features of 8x8 Express (discontinued) and Vonage Business Communications
Feature	8x8 Express (discontinued) 9.3 5 Ratings	Vonage Business Communications 9.0 1 Ratings
User authentication	9.05 Ratings	9.01 Ratings
Participant roles & permissions	9.54 Ratings	9.01 Ratings

Comparison of Cloud PBX features of 8x8 Express (discontinued) and Vonage Business Communications
Feature	8x8 Express (discontinued) 8.0 6 Ratings	Vonage Business Communications 9.3 8 Ratings
Hosted PBX	7.54 Ratings	9.65 Ratings
Multi-level Interactive Voice Response (IVR)	8.05 Ratings	9.26 Ratings
Directory of employee names	8.66 Ratings	8.98 Ratings

Comparison of Call Management features of 8x8 Express (discontinued) and Vonage Business Communications
Feature	8x8 Express (discontinued) 8.9 6 Ratings	Vonage Business Communications 8.7 9 Ratings
Answering rules	9.06 Ratings	8.59 Ratings
Call recording	9.05 Ratings	9.26 Ratings
Call park	9.04 Ratings	8.67 Ratings
Call screening	9.34 Ratings	8.57 Ratings
Message alerts	9.25 Ratings	8.19 Ratings
Business SMS/External Messaging	8.54 Ratings	8.44 Ratings
Online Fax	8.01 Ratings	9.01 Ratings
Voicemail Transcription	9.05 Ratings	9.43 Ratings

Comparison of Mobile apps features of 8x8 Express (discontinued) and Vonage Business Communications
Feature	8x8 Express (discontinued) 9.6 3 Ratings	Vonage Business Communications 7.5 9 Ratings
Mobile app for iOS	9.73 Ratings	8.39 Ratings
Mobile app for Android	9.62 Ratings	6.66 Ratings

Comparison of Unified Communications Platform and Collaboration features of 8x8 Express (discontinued) and Vonage Business Communications
Feature	8x8 Express (discontinued) 7.1 5 Ratings	Vonage Business Communications 8.4 3 Ratings
Centralized communications management	8.05 Ratings	7.83 Ratings
Team messaging	8.34 Ratings	7.83 Ratings
Team document sharing	6.01 Ratings	9.01 Ratings
Call and meeting analytics	6.03 Ratings	9.02 Ratings

User Ratings
	8x8 Express (discontinued)	Vonage Business Communications
Likelihood to Recommend	7.6 (8 ratings)	8.8 (26 ratings)
Likelihood to Renew	- (0 ratings)	5.0 (2 ratings)
Usability	- (0 ratings)	5.0 (3 ratings)
Support Rating	9.1 (2 ratings)	1.0 (11 ratings)