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8x8 Express (discontinued) vs. Webex Calling

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8x8 Express (discontinued)

26 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Express (discontinued)

    Score3.9 out of 10
    		N/A8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    8x8 Express (discontinued)Webex Calling
    Editions & Modules
    No answers on this topic
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    8x8 Express (discontinued)Webex Calling
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    8x8 Express (discontinued)Webex Calling
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Cisco
    Verified User
    Chose Webex Calling
    Webex Calling gives a much fuller experience due to the coverage across so many of the areas within Collaboration. Webex manages to bring together many tools into one toolbox, providing a fully immersive experience for the customer which I have yet to see from any of the …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    8x8 Express (discontinued)Webex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Express (discontinued) and Webex Calling
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio8.06 Ratings8.216 Ratings
    High quality video8.03 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Express (discontinued) and Webex Calling
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing8.52 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Express (discontinued) and Webex Calling
    Feature
    8x8 Express (discontinued)
    8.7
    2 Ratings
    Webex Calling
    7.2
    16 Ratings
    Calendar integration9.02 Ratings6.816 Ratings
    Meeting initiation8.02 Ratings6.815 Ratings
    Record meetings / events9.02 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Express (discontinued) and Webex Calling
    Feature
    8x8 Express (discontinued)
    8.5
    2 Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat8.52 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Express (discontinued) and Webex Calling
    Feature
    8x8 Express (discontinued)
    9.3
    5 Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication9.05 Ratings8.115 Ratings
    Participant roles & permissions9.54 Ratings8.315 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Express (discontinued) and Webex Calling
    Feature
    8x8 Express (discontinued)
    8.0
    6 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX7.54 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)8.05 Ratings7.8104 Ratings
    Directory of employee names8.66 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Express (discontinued) and Webex Calling
    Feature
    8x8 Express (discontinued)
    8.9
    6 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules9.06 Ratings7.3142 Ratings
    Call recording9.05 Ratings7.5136 Ratings
    Call park9.04 Ratings7.1131 Ratings
    Call screening9.34 Ratings7.4123 Ratings
    Message alerts9.25 Ratings8.4124 Ratings
    Business SMS/External Messaging8.54 Ratings7.810 Ratings
    Online Fax8.01 Ratings7.27 Ratings
    Voicemail Transcription9.05 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Express (discontinued) and Webex Calling
    Feature
    8x8 Express (discontinued)
    9.6
    3 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS9.73 Ratings8.4135 Ratings
    Mobile app for Android9.62 Ratings8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of 8x8 Express (discontinued) and Webex Calling
    Feature
    8x8 Express (discontinued)
    7.1
    5 Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management8.05 Ratings7.616 Ratings
    Team messaging8.34 Ratings7.517 Ratings
    Team document sharing6.01 Ratings6.216 Ratings
    Call and meeting analytics6.03 Ratings6.817 Ratings
    User Ratings
    8x8 Express (discontinued)Webex Calling
    Likelihood to Recommend
    7.6
    (8 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Support Rating
    9.1
    (2 ratings)
    8.5
    (3 ratings)