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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex Calling

    Score8.7 out of 10
    N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Webex Calling
    Editions & Modules
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Webex Calling
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    Webex Calling
    Considered Both Products
    Cisco
    Chose Webex Calling
    Better content sharing
    Incentivized
    Chose Webex Calling
    I also use Microsoft Teams for my customers that are Microsoft House, but I prefer Cisco Webex. Microsoft Teams definitely doesn't stack up against Cisco, but it is maturing. There's certain features that some of my customers use that aren't available right now in production. …
    Incentivized
    Chose Webex Calling
    Webex Calling easily stacks up against the competition because Webex Calling is all inclusive inside the Webex. Suite, unlike other companies and providers where you have to piece together. A full solution from 4 different products we've used 12 different web pages to manage …
    Incentivized
    Chose Webex Calling
    Complete solution from software to hardware. A lot of feature
    Incentivized
    Chose Webex Calling
    The main thrust of the project was to contain costs and reduce overhead for device (physical phone) management. Since we already had somewhat of an investment in Cisco infrastructure, Webex calling seemed a natural option to evaluate. I was not involved in the product …
    Incentivized
    Chose Webex Calling
    Better features for the end users.
    Incentivized
    Chose Webex Calling
    We are trying to keep a uniform style of communications and would like to have it across one platform that is easy to use and simple for users in the long run.
    Incentivized
    Chose Webex Calling
    My favorite compared to the three above!
    Incentivized
    Chose Webex Calling
    Webex Calling is in the top 3 of best cloudcomms solutions, together with teams and Zoom. cisco has the strongpoint of being a joint portfolio offer, where you can acquire the routers/switches/wifi together with the UC making if simpler to have just one provider to work with. …
    Incentivized
    Chose Webex Calling
    It does have an advantage due to the name attached behind it, that is Cisco. Due to that it makes it more reliable and trusted solution followed by the integrity they provide us. I fell that it is the best solution available in the market so far. The features and the …
    Incentivized
    Chose Webex Calling
    We have used zoom also. But for video conf needs for corporates, we feel Webex Calling is also good , a bit pricier.
    Incentivized
    Chose Webex Calling
    Its less expensive than Microsoft Teams, and I personally think that the audio and video quality is better with Webex Calling.
    Incentivized
    Chose Webex Calling
    Cisco has a institutional good will in terms of being a Cisco brand.
    Incentivized
    Chose Webex Calling
    The Cisco video conferencing hardware is a big differentiator. It provides excellent video and crystal clear sound quality for both sides. The interoperability between the solution is important. It allows us to work with other business units that are using MS teams. The Cisco …
    Incentivized
    Chose Webex Calling
    NA
    Incentivized
    Chose Webex Calling
    For outbound voice calls
    Incentivized
    Chose Webex Calling
    Webex Calling is developed by Cisco who has strong expertise is collaboration domain while Microsoft Teams is developed by Microsoft who is not having Cisco like expertise in collaboration. This makes Webex Calling a more robust and intuitive solution which is more relevant to …
    Incentivized
    Chose Webex Calling
    Webex Calling is focused on a dedicated voice calling experience, providing an intuitive, straightforward interface for managing business calls. It's designed for users who primarily need public switched telephone network calling and advanced call features. Webex Calling is …
    Incentivized
    Chose Webex Calling
    They can both be complementary to each other.
    Incentivized
    Chose Webex Calling
    WebEx Calling has extensions and an intuitive interface; it is what I am used to when calling and handling calls. Teams lacks extensions, and ease of setup and use. It also does not integrate well with ATA boxes for paging and other features whereas Teams makes this difficult …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Webex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Webex Calling
    Feature
    Webex Calling
    8.3
    17 Ratings
    High quality audio8.216 Ratings
    High quality video8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Webex Calling
    Feature
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex Calling
    Feature
    Webex Calling
    7.3
    16 Ratings
    Calendar integration6.916 Ratings
    Meeting initiation6.915 Ratings
    Record meetings / events8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex Calling
    Feature
    Webex Calling
    7.5
    14 Ratings
    Live chat7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex Calling
    Feature
    Webex Calling
    8.2
    15 Ratings
    User authentication8.115 Ratings
    Participant roles & permissions8.315 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Webex Calling
    Feature
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)7.8104 Ratings
    Directory of employee names7.0145 Ratings
    Call Management
    Comparison of Call Management features of Webex Calling
    Feature
    Webex Calling
    7.5
    158 Ratings
    Answering rules7.3142 Ratings
    Call recording7.5136 Ratings
    Call park7.1131 Ratings
    Call screening7.4123 Ratings
    Message alerts8.4124 Ratings
    Business SMS/External Messaging7.810 Ratings
    Online Fax7.27 Ratings
    Voicemail Transcription7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of Webex Calling
    Feature
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS8.4135 Ratings
    Mobile app for Android8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Webex Calling
    Feature
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management7.616 Ratings
    Team messaging7.517 Ratings
    Team document sharing6.216 Ratings
    Call and meeting analytics6.917 Ratings
    User Ratings
    Webex Calling
    Likelihood to Recommend
    8.3
    (174 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    Usability
    9.1
    (4 ratings)
    Support Rating
    8.5
    (3 ratings)