TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    CallFire

    Score9.7 out of 10
    N/ACallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

    $99

    per month

    Pricing
    8x8 WorkCallFire
    Editions & Modules
    No answers on this topic
    Lite
    $99.00
    per month
    Startup
    $199.00
    per month
    Grow
    $299.00
    per month
    Pro
    $599.00
    per month
    Offerings
    Pricing Offerings
    8x8 WorkCallFire
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    8x8 WorkCallFire
    Considered Both Products
    8x8 Inc.
    Chose 8x8 Work
    None.
    Incentivized
    CallFire
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    8x8 WorkCallFire
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and CallFire
    Feature
    8x8 Work
    8.8
    395 Ratings
    CallFire
    7.6
    11 Ratings
    Hosted PBX9.9218 Ratings6.02 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings9.07 Ratings
    Directory of employee names8.4357 Ratings9.05 Ratings
    User templates00 Ratings7.04 Ratings
    Call reports00 Ratings7.210 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and CallFire
    Feature
    8x8 Work
    8.7
    442 Ratings
    CallFire
    9.3
    10 Ratings
    Answering rules9.1398 Ratings8.07 Ratings
    Call recording8.7343 Ratings10.010 Ratings
    Call park8.4318 Ratings8.53 Ratings
    Call screening9.1301 Ratings10.04 Ratings
    Message alerts8.1385 Ratings10.05 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and CallFire
    Feature
    8x8 Work
    8.9
    385 Ratings
    CallFire
    8.3
    2 Ratings
    Mobile app for iOS9.0318 Ratings8.52 Ratings
    Mobile app for Android8.8248 Ratings8.01 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Work and CallFire
    Feature
    8x8 Work
    -
    Ratings
    CallFire
    10.0
    1 Ratings
    Video conferencing00 Ratings10.01 Ratings
    Audio conferencing00 Ratings10.01 Ratings
    User Ratings
    8x8 WorkCallFire
    Likelihood to Recommend
    8.5
    (463 ratings)
    9.4
    (15 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    9.0
    (1 ratings)
    Usability
    8.7
    (104 ratings)
    -
    (0 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)