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8x8 Work vs. Cisco UC-One

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8x8 Work

824 Reviews and Ratings

Cisco UC-One

8 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    		N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    Cisco UC-One

    Score10 out of 10
    		N/ACisco's UC-One (formerly BroadSoft) is a Unified Communications as a Service platform that allows users to work from desktops, tablets, desk phones, or smartphones, and move between devices. UC-One includes business phone services, messaging, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms, etc. which are integrated in the UC-One Hub interface. Cisco announced their acquisition of BroadSoft in October 2017.N/A
    Pricing
    8x8 WorkCisco UC-One
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 WorkCisco UC-One
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    8x8 WorkCisco UC-One
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and Cisco UC-One
    Feature
    8x8 Work
    8.8
    395 Ratings
    Cisco UC-One
    6.7
    1 Ratings
    Hosted PBX9.9218 Ratings10.01 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings5.01 Ratings
    Directory of employee names8.4357 Ratings5.01 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and Cisco UC-One
    Feature
    8x8 Work
    8.7
    442 Ratings
    Cisco UC-One
    10.0
    1 Ratings
    Answering rules9.1398 Ratings10.01 Ratings
    Call recording8.7343 Ratings10.01 Ratings
    Call park8.4318 Ratings10.01 Ratings
    Call screening9.1301 Ratings10.01 Ratings
    Message alerts8.1385 Ratings10.01 Ratings
    Business SMS/External Messaging00 Ratings10.01 Ratings
    Online Fax00 Ratings10.01 Ratings
    Voicemail Transcription00 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and Cisco UC-One
    Feature
    8x8 Work
    8.9
    385 Ratings
    Cisco UC-One
    10.0
    1 Ratings
    Mobile app for iOS9.0318 Ratings10.01 Ratings
    Mobile app for Android8.8248 Ratings10.01 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Work and Cisco UC-One
    Feature
    8x8 Work
    -
    Ratings
    Cisco UC-One
    10.0
    1 Ratings
    High quality audio00 Ratings10.01 Ratings
    High quality video00 Ratings10.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Work and Cisco UC-One
    Feature
    8x8 Work
    -
    Ratings
    Cisco UC-One
    10.0
    1 Ratings
    Desktop sharing00 Ratings10.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Work and Cisco UC-One
    Feature
    8x8 Work
    -
    Ratings
    Cisco UC-One
    10.0
    1 Ratings
    Calendar integration00 Ratings10.01 Ratings
    Meeting initiation00 Ratings10.01 Ratings
    Record meetings / events00 Ratings10.01 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Work and Cisco UC-One
    Feature
    8x8 Work
    -
    Ratings
    Cisco UC-One
    10.0
    1 Ratings
    Live chat00 Ratings10.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Work and Cisco UC-One
    Feature
    8x8 Work
    -
    Ratings
    Cisco UC-One
    5.0
    1 Ratings
    User authentication00 Ratings5.01 Ratings
    Participant roles & permissions00 Ratings5.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of 8x8 Work and Cisco UC-One
    Feature
    8x8 Work
    -
    Ratings
    Cisco UC-One
    10.0
    1 Ratings
    Centralized communications management00 Ratings10.01 Ratings
    Team messaging00 Ratings10.01 Ratings
    Team document sharing00 Ratings10.01 Ratings
    Call and meeting analytics00 Ratings10.01 Ratings
    User Ratings
    8x8 WorkCisco UC-One
    Likelihood to Recommend
    8.5
    (463 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (104 ratings)
    -
    (0 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)