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8x8 Work vs. Highfive (discontinued)

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8x8 Work

824 Reviews and Ratings

Highfive (discontinued)

199 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    		N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    Highfive (discontinued)

    Score8.3 out of 10
    		N/AHighfive was a web conferencing platform acquired by Dialpad in 2020. Its functionality became part of the now obsolete Dialpad Meetings, the functionality of which is now contained in Dialpad Connect.N/A
    Pricing
    8x8 WorkHighfive (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 WorkHighfive (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    8x8 WorkHighfive (discontinued)
    Considered Both Products
    8x8 Inc.
    Verified User
    Chose 8x8 Work
    In our system selection process we were able to narrow down our selection to three primary options, dial pad, Mitel and 8x8. After the due diligence and criteria review we did trials of each of these potential solutions. From that we determined that the 8x8 offering was what …
    Incentivized
    Sam Shearin
    Chief Technology Officer in Information Technology at Infinite Recovery (Hospital & Health Care, 51-200 employees)
    Chose 8x8 Work
    8x8 is definitely the winner if you're comparing RingCentral solely based on cost, however it will fall short on mobile, and administrative features/metrics compared to RingCentral. I would say Dialpad is in the middle, a bit more expensive than 8x8 but less costly than RingCen…
    Incentivized
    Verified User
    Chose 8x8 Work
    None
    Incentivized
    Discontinued Products
    Verified User
    Chose Highfive (discontinued)
    Similar, but the mobile app is not as user-friendly. However, the video conferencing feature has higher quality in Zoom compared to UberConference.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    8x8 WorkHighfive (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and Highfive (discontinued)
    Feature
    8x8 Work
    8.8
    395 Ratings
    Highfive (discontinued)
    -
    Ratings
    Hosted PBX9.8218 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings00 Ratings
    Directory of employee names8.4357 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and Highfive (discontinued)
    Feature
    8x8 Work
    8.7
    442 Ratings
    Highfive (discontinued)
    -
    Ratings
    Answering rules9.1398 Ratings00 Ratings
    Call recording8.7343 Ratings00 Ratings
    Call park8.4318 Ratings00 Ratings
    Call screening9.1301 Ratings00 Ratings
    Message alerts8.1385 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and Highfive (discontinued)
    Feature
    8x8 Work
    8.9
    385 Ratings
    Highfive (discontinued)
    -
    Ratings
    Mobile app for iOS9.0318 Ratings00 Ratings
    Mobile app for Android8.8248 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Work and Highfive (discontinued)
    Feature
    8x8 Work
    -
    Ratings
    Highfive (discontinued)
    7.7
    57 Ratings
    High quality audio00 Ratings8.057 Ratings
    High quality video00 Ratings8.053 Ratings
    Low bandwidth requirements00 Ratings7.051 Ratings
    Mobile support00 Ratings7.748 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Work and Highfive (discontinued)
    Feature
    8x8 Work
    -
    Ratings
    Highfive (discontinued)
    8.2
    55 Ratings
    Desktop sharing00 Ratings8.755 Ratings
    Whiteboards00 Ratings7.821 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Work and Highfive (discontinued)
    Feature
    8x8 Work
    -
    Ratings
    Highfive (discontinued)
    8.5
    56 Ratings
    Calendar integration00 Ratings9.145 Ratings
    Meeting initiation00 Ratings8.953 Ratings
    Integrates with social media00 Ratings7.818 Ratings
    Record meetings / events00 Ratings8.435 Ratings
    Slideshows00 Ratings8.628 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Work and Highfive (discontinued)
    Feature
    8x8 Work
    -
    Ratings
    Highfive (discontinued)
    7.9
    35 Ratings
    Live chat00 Ratings8.934 Ratings
    Audience polling00 Ratings7.313 Ratings
    Q&A00 Ratings7.421 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Work and Highfive (discontinued)
    Feature
    8x8 Work
    -
    Ratings
    Highfive (discontinued)
    7.8
    41 Ratings
    User authentication00 Ratings7.439 Ratings
    Participant roles & permissions00 Ratings8.037 Ratings
    Confidential attendee list00 Ratings8.025 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Work and Highfive (discontinued)
    Feature
    8x8 Work
    -
    Ratings
    Highfive (discontinued)
    8.9
    59 Ratings
    Video conferencing00 Ratings8.838 Ratings
    Audio conferencing00 Ratings8.859 Ratings
    Video screen sharing00 Ratings8.829 Ratings
    Instant messaging00 Ratings9.121 Ratings
    User Ratings
    8x8 WorkHighfive (discontinued)
    Likelihood to Recommend
    8.5
    (463 ratings)
    8.4
    (115 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    9.1
    (3 ratings)
    Usability
    8.7
    (104 ratings)
    8.0
    (10 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    7.7
    (39 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)