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8x8 Work vs. MiVoice Office Application Suite (Mitel Application Suite)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    MiVoice Office Application Suite

    Score5 out of 10
    N/AMiVoice Office Application Suite delivers a range of applications on top of the MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance, all delivered from a single server solution. It replaces the former Mitel Application Suite (MAS).N/A
    Pricing
    8x8 WorkMiVoice Office Application Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 WorkMiVoice Office Application Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    8x8 WorkMiVoice Office Application Suite
    Considered Both Products
    8x8 Inc.
    Chose 8x8 Work
    8x8 X Series is easier to manage, implement, and is currently supported.
    Incentivized
    Chose 8x8 Work
    The 8x8 UCaaS solution provides the same functionality that we were looking for that is the same as the other cloud-only phone vendors that we also looked at. However, the integration of the 8x8 UCaaS with the 8x8 CCaaS was also a big factor in why we liked 8x8 better. The …
    Incentivized
    Chose 8x8 Work
    I have used 8x8 in my previous company of 4 years. Moving into the start world, 8x8 has been amazing. Although I have tried Mitel - I would stick with 8x8. The consistency of quality is amazing and very friendly for reps to plug and play
    Incentivized
    Chose 8x8 Work
    We had Fusion Connect which was sparse at best and hard to program. We needed to step it up and get a system that had more features and was easy for us to program ourselves. 8x8 X Series does all of that for us out of the box. We looked at Ring Central and it seemed like they …
    Incentivized
    Chose 8x8 Work
    I briefly reviewed Mitel's product. While it appeared to be a comparable product to 8x8, I was put off by having to use proprietary hardware. Any system will have a list of compatible hardware (e.g. desk phones, conference phones, wireless phones). Being limited to a small …
    Incentivized
    Mitel Networks Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    8x8 WorkMiVoice Office Application Suite
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    8x8 Work
    8.8
    395 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    8.5
    8 Ratings
    Hosted PBX9.9218 Ratings8.24 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings8.64 Ratings
    Directory of employee names8.4357 Ratings10.08 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    8x8 Work
    8.7
    442 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    8 Ratings
    Answering rules9.1398 Ratings10.08 Ratings
    Call recording8.7343 Ratings10.06 Ratings
    Call park8.4318 Ratings10.08 Ratings
    Call screening9.1301 Ratings10.06 Ratings
    Message alerts8.1385 Ratings10.08 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    8x8 Work
    8.9
    385 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    9.2
    5 Ratings
    Mobile app for iOS9.0318 Ratings9.45 Ratings
    Mobile app for Android8.8248 Ratings8.93 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Work and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    8x8 Work
    -
    Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    High quality audio00 Ratings10.01 Ratings
    High quality video00 Ratings10.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Work and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    8x8 Work
    -
    Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    Meeting initiation00 Ratings10.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Work and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    8x8 Work
    -
    Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    Participant roles & permissions00 Ratings10.01 Ratings
    User Ratings
    8x8 WorkMiVoice Office Application Suite
    Likelihood to Recommend
    8.5
    (463 ratings)
    9.0
    (8 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (104 ratings)
    -
    (0 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    8.8
    (4 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)