8x8 Work vs. Natterbox
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
8x8 Work | Score8.5 out of 10 | N/A | 8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee. | $24 per month |
Natterbox | Score3 out of 10 | N/A | Natterbox is a voice solution that's embedded and managed inside Salesforce, helping Salesforce-first companies to personalize their caller journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables users to create and manage a business phone system and contact center globally, inside the Salesforce CRM. It comes with key CTI and contact center features including IVR, ACD, click-to-dial, call… | $52 per month per user |
| 8x8 Work | Natterbox | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| 8x8 Work | Natterbox | |
|---|---|---|
| Likelihood to Recommend | 8.5 | - |
| Likelihood to Renew | 9.9 | - |
| Usability | 8.7 | - |
| Availability | 8.5 | - |
| Performance | 9.1 | - |
| Support Rating | 9.9 | - |
| In-Person Training | 9.1 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 9.1 | - |
| Configurability | 8.8 | - |
| Contract Terms and Pricing Model | 9.1 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.0 | - |
| Professional Services | 8.7 | - |
| Vendor post-sale | 8.9 | - |
| Vendor pre-sale | 8.9 | - |