Aasaan CRM vs. Kustomer
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Aasaan CRM | Score6.5 out of 10 | N/A | Aasaan CRM designed to meet all the capabilities that any CRM has along with an easy to use model. Aasaan Customer Relationship Management has simple sidewise menu to navigate through all the functionalities which makes it easier for the user, and is designed to especially meet the Indian customer's needs. Features Automated Lead Capturing Deals / Opportunities Nurturing Complete Sales Funnel Third Party Integration with Gmail / Facebook/ Amazon /… | N/A |
 Kustomer | Score8.7 out of 10 | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user |
| Aasaan CRM | Kustomer | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | All plans require an annual subscription and 8 users minimum. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Aasaan CRM | Kustomer | ||||||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Aasaan CRM | Kustomer | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 7.9 |
| Usability | - | 10.0 |
| Availability | - | 9.1 |
| Performance | - | 6.4 |
| Support Rating | - | 9.4 |
| In-Person Training | - | 7.6 |
| Online Training | - | 8.3 |
| Implementation Rating | - | 7.9 |
| Configurability | - | 7.9 |
| Ease of integration | - | 7.2 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 8.7 |
| Vendor pre-sale | - | 9.1 |