SolarWinds Access Rights Manager (ARM) vs. Netwrix Auditor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SolarWinds Access Rights Manager (ARM)
Score 9.4 out of 10
N/A
SolarWinds Access Rights Manager (ARM) is designed to assist IT and security admins to quickly and easily provision, deprovision, manage and audit user access rights to systems, data, and files. By analyzing user authorizations and access permission you get visualization of who has access to what and when they accessed it. Demonstrate compliance with most regulatory requirements with customized reports. Provision and deprovision users using…N/A
Netwrix Auditor
Score 8.5 out of 10
N/A
Netwrix Auditor is designed to enable auditing of the broadest variety of IT systems, including Active Directory, Exchange, file servers, SharePoint, SQL Server, VMware and Windows Server. It also supports monitoring of privileged user activity in all other systems. According to the vendor, Netwrix Auditor eliminates these blind spots by delivering complete visibility into all changes to system configurations, content and permissions across the IT infrastructure.…N/A
Pricing
SolarWinds Access Rights Manager (ARM)Netwrix Auditor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SolarWinds Access Rights Manager (ARM)Netwrix Auditor
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SolarWinds Access Rights Manager (ARM)Netwrix Auditor
User Ratings
SolarWinds Access Rights Manager (ARM)Netwrix Auditor
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
8.0
(0 ratings)
Usability
5.5
(0 ratings)
9.0
(0 ratings)
Availability
8.2
(0 ratings)
-
(0 ratings)
Performance
7.3
(0 ratings)
-
(0 ratings)
Support Rating
4.5
(0 ratings)
8.6
(0 ratings)
Implementation Rating
6.4
(0 ratings)
7.0
(0 ratings)
Configurability
5.5
(0 ratings)
-
(0 ratings)
Ease of integration
1.8
(0 ratings)
-
(0 ratings)
Product Scalability
4.5
(0 ratings)
-
(0 ratings)
Vendor post-sale
4.5
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
SolarWinds Access Rights Manager (ARM)Netwrix Auditor
Likelihood to Recommend
Overall, Solar Winds Access Rights Manager (ARM) is reliable and easy to use once you figure out how to get what you want from the tool. They have both a client and web version of the tool that can be used. Each one has different functionality so just have to remember where to go to do the task you want. We are still early in our usage, but so far it seems to be working well!
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Netwrix [Auditor] is a great tool for any SysAdmin no matter the company size. Licensing is determined by users, not employee count, and that makes it a great product from a small business to an enterprise application. The time savings coupled with the increased productivity is a key factor is determining this tool over other products.
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Pros
  • SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
  • The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.
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  • The reporting features within Netwrix Auditor are by far the best feature, with a wide range of "pre-built" reports. The ability to create/generate your own reports makes it quite easy to look into the various items being monitored in the environment.
  • The set-up & ease of use of Netwrix is hard to match, not to mention the upgrades. To date, we've only had to contact support for one issue and it was an easy fix once we found the detailed information in their Knowledge Base.
  • Automation features within Netwrix help our daily tasks by ensuring we are not having to constantly monitor Netwrix, this is a huge time saver!
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Cons
  • Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
  • Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.
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  • They have a screen capture function that I have never been able to get to work properly. However, I have never called their support on this issue so it is not necessarily a big ding against them. I am only mildly interested in this feature. We have enough network monitoring so I already know what my users are doing I don't need a capture.
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Likelihood to Renew
It is in place and working. No time or money to consider anything else.
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We have renewed already the licensing of the product minus SQL Server and Oracle Database because the organisation believes the modules are very expensive and have identified a different product for auditing Databases Other modules are very important like the User Activity monitor, AD queries that we can not get from the native AD itself or you have to run complicated powershell scripts! Easy to use interface Pre-defined Reports Easy way to subscribe to important alerts e.g Privilege account group membership changes
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Usability
End user experience is much better than administration
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Netwrix is easy to use; it has a simple reporting system and modules for each area, e.g., exchange, active directory, and Azure. The user interface is quite basic but easy to navigate and is only seen by administrators anyway. Reports can be generated that are meaningful and in a clear format.
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Reliability and Availability
On occasion the server will need to be restarted to get things running again
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No answers on this topic
Performance
Satisfactory performance
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No answers on this topic
Support Rating
Very slow response times and sometimes I found the solution and ended up sharing it with support
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Customer support has always been fast and helpful when we run into any issues. The smaller issues are usually resolved within a day or two. It is great support and I feel like I am in good hands anytime an issue comes up. However, we don't run into many issues
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Implementation Rating
It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first
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Make sure you trial the software and understand the fundamentals of each module that you are interested in Make sure you get the buy in from both Management and most importantly your team members (the product users) for a successful implementation Watch the webinars of the product from the product website
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Alternatives Considered
While the CatTools are used mainly by a colleague of mine, DameWare is only used periodically and definitely not on a daily base. We chose ARM (when we bought it, it was called 8Man) because it had a good and well fitting set of features for a reasonable price. In addition to that, we could quite easily configure some features for our needs. Other products didn't get even close to this feature list for this price.
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As I mentioned previously, we used to use Varonis to audit our NetApp file servers. Varonis did perform the data collection on the NetApp file servers, but the cost was almost twice that of Netwrix Auditor and it was only auditing the NetApp File server. For one price, we have Netwrix Auditor auditing our Windows servers, SQL Server server, NetApp file servers, Windows file servers, Active Directory servers and many more. We haven't done it yet, but it can also audit Windows Exchange servers.
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Scalability
No experience with this
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No answers on this topic
Return on Investment
  • Because it's cut down on the mistakes and time lost creating new user accounts, this has meant there is a reduction in tickets relating to changes needing to be made to user accounts. Whether this was the incorrect spelling of the name, or the need to add/remove security groups. With ARM now doing the user creation along with the templates we've created, this has dramatically cut down the number of support tickets regarding user accounts, meaning our team now has more time to tend to other pending tickets.
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  • One of the biggest (if not the biggest) objectives of any IT department is to keep our users' data secure. This software, together with a firewall, end-point protection, and encouraging security best practices, helps us achieve that objective.
  • Our IT department is small for the number of users and clients we support. Netwrix Auditor helps us streamline day to day tasks with its reports showing us day to day administrative information for our servers. This saves us time and allows us to focus on fulfilling our other duties.
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ScreenShots

SolarWinds Access Rights Manager (ARM) Screenshots

Screenshot of Active Directory graphical analysisScreenshot of Create userScreenshot of Exchange Distribution Group propertiesScreenshot of File server permissions analysisScreenshot of Screenshot of Report configuration

Netwrix Auditor Screenshots

Screenshot of visibility into changes to critical IT systemsScreenshot of Out-of-the-box Compliance ReportsScreenshot of Customized Reports On-Demand and Easy Data Search