TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ACG CRM

    Score6 out of 10
    N/AACG CRM (or Mx-CRM) is a web based CRM software offered by ACGIL is primarily developed for Traders and Post sales Service providers. It offers key modules, which would include the entire process starting from lead management to supplying the product to the client end to manage its after sales complaints AMC or warrantee management.N/A

    Act! CRM

    Score4 out of 10
    N/AAct! CRM (formerly Swiftpage) aims to empower small businesses to build and manage client relationships and leads, so the user always has a pipeline of new, repeat, and referral business under control. Users can manage their businesses with Act! CRM every day, since it’s more than a CRM – it’s designed to present everything needed to stay on top of relationships, see what’s most important and actionable, and run sales and marketing in one place.

    $30

    per month (billed annually) per user

    Pricing
    ACG CRMAct! CRM
    Editions & Modules
    No answers on this topic
    Standard
    $30
    per month (billed annually) per user
    Act! Premium Desktop
    $39
    per month (billed annually) per user
    Professional
    $45
    per month (billed annually) per user
    Ultimate
    $60
    per month (billed annually) per user
    Advanced - Extra Features
    $399
    per user, per month (billed annually)
    Offerings
    Pricing Offerings
    ACG CRMAct! CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    ACG CRMAct! CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of ACG CRM and Act! CRM
    Feature
    ACG CRM
    -
    Ratings
    Act! CRM
    4.3
    4 Ratings
    Customer data management / contact management00 Ratings5.04 Ratings
    Workflow management00 Ratings7.42 Ratings
    Territory management00 Ratings8.52 Ratings
    Opportunity management00 Ratings6.04 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings1.04 Ratings
    Contract management00 Ratings1.01 Ratings
    Quote & order management00 Ratings2.02 Ratings
    Interaction tracking00 Ratings3.03 Ratings
    Channel / partner relationship management00 Ratings5.03 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ACG CRM and Act! CRM
    Feature
    ACG CRM
    -
    Ratings
    Act! CRM
    5.9
    2 Ratings
    Case management00 Ratings1.72 Ratings
    Call center management00 Ratings8.12 Ratings
    Help desk management00 Ratings8.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ACG CRM and Act! CRM
    Feature
    ACG CRM
    -
    Ratings
    Act! CRM
    3.0
    4 Ratings
    Lead management00 Ratings3.04 Ratings
    Email marketing00 Ratings3.04 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ACG CRM and Act! CRM
    Feature
    ACG CRM
    -
    Ratings
    Act! CRM
    4.0
    3 Ratings
    Task management00 Ratings3.03 Ratings
    Billing and invoicing management00 Ratings4.02 Ratings
    Reporting00 Ratings5.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ACG CRM and Act! CRM
    Feature
    ACG CRM
    -
    Ratings
    Act! CRM
    5.0
    4 Ratings
    Forecasting00 Ratings6.03 Ratings
    Pipeline visualization00 Ratings5.04 Ratings
    Customizable reports00 Ratings4.03 Ratings
    Customization
    Comparison of Customization features of ACG CRM and Act! CRM
    Feature
    ACG CRM
    -
    Ratings
    Act! CRM
    2.0
    4 Ratings
    Custom fields00 Ratings3.04 Ratings
    Custom objects00 Ratings2.02 Ratings
    Scripting environment00 Ratings2.01 Ratings
    API for custom integration00 Ratings1.12 Ratings
    Security
    Comparison of Security features of ACG CRM and Act! CRM
    Feature
    ACG CRM
    -
    Ratings
    Act! CRM
    7.5
    3 Ratings
    Single sign-on capability00 Ratings7.02 Ratings
    Role-based user permissions00 Ratings8.03 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ACG CRM and Act! CRM
    Feature
    ACG CRM
    -
    Ratings
    Act! CRM
    5.0
    4 Ratings
    Marketing automation00 Ratings5.04 Ratings
    Platform
    Comparison of Platform features of ACG CRM and Act! CRM
    Feature
    ACG CRM
    -
    Ratings
    Act! CRM
    1.0
    4 Ratings
    Mobile access00 Ratings1.04 Ratings
    User Ratings
    ACG CRMAct! CRM
    Likelihood to Recommend
    -
    (0 ratings)
    3.0
    (19 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    4.0
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    1.7
    (14 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (2 ratings)