ACG CRM vs. Sugar Sell (SugarCRM)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ACG CRM | Score6 out of 10 | N/A | ACG CRM (or Mx-CRM) is a web based CRM software offered by ACGIL is primarily developed for Traders and Post sales Service providers. It offers key modules, which would include the entire process starting from lead management to supplying the product to the client end to manage its after sales complaints AMC or warrantee management. | N/A |
 Sugar Sell (SugarCRM) | Score5.2 out of 10 | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $19 per month per user (3 users minimum, billed annually) |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| ACG CRM | Sugar Sell (SugarCRM) | |
|---|---|---|
| Likelihood to Recommend | - | 2.0 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 3.0 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 9.0 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 9.0 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.0 |