AcmaTel CCS - Call Center Solution vs. LiveAgent
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 AcmaTel CCS - Call Center Solution | Score10 out of 10 | N/A | AcmaTel CCS is presented as comprehensive and unified Call Center Solution. AcmaTel states their Call Center solution is intelligent, secure, and comes with sophisticated capabilities, equal to their capabilities as a Voice over Internet Protocol (VoIP) service provider. It has been designed in such a way that it fosters customer loyalty and meets their expectations. Acmatel Call Center Solution enables customer care teams to provide personalised phone assistance to customers throughout… | N/A |
 LiveAgent | Score9.7 out of 10 | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $15 per month per seat |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| AcmaTel CCS - Call Center Solution | LiveAgent | |
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| Likelihood to Recommend | - | 8.0 |
| Likelihood to Renew | - | 9.3 |
| Usability | - | 8.0 |
| Support Rating | - | 9.3 |
| Implementation Rating | - | 9.1 |