Acoustic Content vs. Crownpeak CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acoustic Content
Score 1.2 out of 10
N/A
Acoustic Content (formerly Watson Content Hub) gives business owners the power to create, robust and consistent brand experiences using cloud-based, cognitive content management capabilities. Marketing and merchandising professionals can quickly select content to create relevant offers delivered across multiple channels, such as mobile, web-based or email. Acoustic is an independent spun off from IBM Watson Marketing in 2019.N/A
Crownpeak CMS
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.N/A
Pricing
Acoustic ContentCrownpeak CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acoustic ContentCrownpeak CMS
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acoustic ContentCrownpeak CMS
Considered Both Products
Acoustic Content
Chose Acoustic Content
Acoustic Content stands out mainly in 3 areas, Digital Asset Management system AI Based metatags More secure CDN and REST API to share content All these three features play a huge role in Acoustic Content CMS in terms of finding matching images for our content, categorize …
Chose Acoustic Content
I have never had any experience without IBM applications but I can confirm that compared to other content tools provided by IBM, this is one of the complete packages.
Chose Acoustic Content
I haven't had experience outside of the IBM applications but can confirm that compared to other content tools provided by IBM, this is one of the more complete packages.
Crownpeak CMS
Chose Crownpeak CMS
Crownpeak is the only true SAAS CMS on the market. All the others are either not/partially SAAS or providing it through other 3rd party vendors.
Chose Crownpeak CMS
I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found …
Chose Crownpeak CMS
Easier to procure all aspects of DX including hosting and rapidly implement Lower total cost of ownership Independence from internal IT
Chose Crownpeak CMS
Crownpeak DXM is decoupled and easier to work with than Sitecore Experience Platform.
Chose Crownpeak CMS
Crownpeak DXM has a very robust product offering, balanced cost/value ratio, excellent support, and service.
Chose Crownpeak CMS
Have not used other products like Crownpeak DXM so far.
Chose Crownpeak CMS
Crownpeak DXM has a better total cost of ownership with a real and straightforward SaaS model for version updates. DXM has a better composable enterprise capability, allowing for easier and more effective API integrations. Crownpeak partner relationships are more open and …
Chose Crownpeak CMS
As an agency, we work with several different content / digital experience platforms. My clients who chose Crownpeak over other options did so primarily due to the lack of need to perform costly upgrades and the ability to support multiple development options (i.e., not just …
Chose Crownpeak CMS
CrownPeak’s DQM gives the entire CrownPeak suite a slight advantage because it’s so helpful in tracking functionality issues, typos and areas for SEO improvements.

The other competitive products I used had not had these features in such a robust way the last time I used them …
Chose Crownpeak CMS
WordPress,MS SharePoint,Custom Application
Features
Acoustic ContentCrownpeak CMS
Security
Comparison of Security features of Product A and Product B
Acoustic Content
8.4
Ratings
4% above category average
Crownpeak CMS
8.9
Ratings
10% above category average
Role-based user permissions8.40 Ratings8.90 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Acoustic Content
8.4
Ratings
10% above category average
Crownpeak CMS
8.0
Ratings
5% above category average
API8.30 Ratings7.80 Ratings
Internationalization / multi-language8.40 Ratings8.10 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Acoustic Content
8.6
Ratings
11% above category average
Crownpeak CMS
8.1
Ratings
5% above category average
WYSIWYG editor7.40 Ratings7.70 Ratings
Code quality / cleanliness8.30 Ratings7.60 Ratings
Admin section8.30 Ratings8.30 Ratings
Page templates8.30 Ratings8.40 Ratings
Library of website themes9.00 Ratings00 Ratings
Mobile optimization / responsive design9.00 Ratings8.40 Ratings
Publishing workflow9.40 Ratings8.50 Ratings
Form generator9.40 Ratings7.80 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Acoustic Content
8.8
Ratings
18% above category average
Crownpeak CMS
7.9
Ratings
7% above category average
Content taxonomy8.30 Ratings7.70 Ratings
SEO support8.40 Ratings8.50 Ratings
Bulk management8.90 Ratings8.10 Ratings
Availability / breadth of extensions9.40 Ratings7.30 Ratings
Community / comment management8.90 Ratings00 Ratings
Best Alternatives
Acoustic ContentCrownpeak CMS
Small Businesses
ManageWP
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
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Score 9.0 out of 10
Enterprises
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Score 9.0 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
Acoustic ContentCrownpeak CMS
Likelihood to Recommend
8.3
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
8.2
(0 ratings)
Availability
-
(0 ratings)
8.6
(0 ratings)
Performance
-
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
7.6
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Online Training
-
(0 ratings)
8.2
(0 ratings)
Implementation Rating
-
(0 ratings)
8.6
(0 ratings)
Configurability
-
(0 ratings)
8.2
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
-
(0 ratings)
8.6
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
Acoustic ContentCrownpeak CMS
Likelihood to Recommend
It is advisable to create custom designs that call for specific programs and content without giving direct access to those programs. We still have to meet the proposed use case where it should not be used.
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Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
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Pros
  • Ease of use of the tool
  • Fast results for sales from automated merchandising
  • Great insight into top performers
  • Good support
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  • Seamless upgrades and enhancements. In true Saas fashion, you don't have to worry about what version your software is on, as you are always on the latest.
  • Highly performant. Allows you to create extremely lightweight applications that have no load time and snappy performance.
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Cons
  • Application is less user friendly as some of the commonly used functions even hidden inside menus.
  • Community support is very low as Acoustic Content is not widely used by many people.
Read full review
  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
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Likelihood to Renew
No answers on this topic
Because overall, it's a good product and we are familiar with it.
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Usability
No answers on this topic
Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
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Reliability and Availability
No answers on this topic
We have never encountered any issues with the availability.
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Performance
No answers on this topic
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
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Support Rating
No answers on this topic
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
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In-Person Training
No answers on this topic
We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
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Online Training
No answers on this topic
My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
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Implementation Rating
No answers on this topic
One of the biggest benefits is obviously around lack of hardware consideration, procurement, implementation. Eliminating that process improves the speed to market out of the gate. Depending on the client size, initial sites can be up and running in just a few months, with subsequent development faster by taking advantage of templates and current structure.
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Alternatives Considered
Acoustic Content stands out mainly in 3 areas, Digital Asset Management system AI Based metatags More secure CDN and REST API to share content All these three features play a huge role in Acoustic Content CMS in terms of finding matching images for our content, categorize and sort our content automatically and finally secure way to publish our content.
Read full review
Crownpeak DXM has a better total cost of ownership with a real and straightforward SaaS model for version updates. DXM has a better composable enterprise capability, allowing for easier and more effective API integrations. Crownpeak partner relationships are more open and collaborative with a real working relationship and desire to support our client implementations - this goes beyond the usual software vedor/ digital marketing services relationship and adds a lot of value to our business and our clients end product. DQM quality assurance tools integrate with DXM seamlessly and add a lot of value to QA at website deployment, multiple market rollout, and ongoing optimisation.
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Scalability
No answers on this topic
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
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Return on Investment
  • Freed up user time to call a variety of applications quicker.
  • Allowed developer an easier tool to integrate other applications for end users.
  • Allowed us to have a single method of application implementation and usage that is easier to debug, saving time.
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  • Improved digital experience - allows us to build exactly what we need instead of settling for what the platform can do.
  • Reduced reliance on IT - with the whole product as SaaS in the cloud and using a web browser as the admin tool, it is completely off IT's radar.
  • Improved marketing options - we can now optimize and personalize our content instead of using one-size-fits-all.
Read full review
ScreenShots

Acoustic Content Screenshots

Screenshot of Cognitive TaggingScreenshot of Flexible, Easy EditingScreenshot of Automatic renditions createdScreenshot of Card-based Asset Library