Acquire.io vs. Freshchat
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Acquire.io | Score9.8 out of 10 | Enterprise companies (1,001+ employees) | Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding. | N/A |
 Freshchat | Score8.8 out of 10 | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $0 per month free for up to 10 agents |
| Acquire.io | Freshchat | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | When you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Acquire.io | Freshchat | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Chat Analytics and Reports |
| |||||||||||||
| Acquire.io | Freshchat | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.1 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 7.1 |
| Availability | - | 7.3 |
| Performance | - | 7.3 |
| Support Rating | 9.0 | 6.3 |
| Implementation Rating | - | 7.3 |
| Configurability | - | 4.5 |
| Contract Terms and Pricing Model | - | 4.5 |
| Ease of integration | - | 7.3 |
| Product Scalability | - | 4.5 |
| Professional Services | - | 4.5 |
| Vendor post-sale | - | 8.2 |
| Vendor pre-sale | - | 8.2 |