Act! CRM vs. Microsoft Access

Act! CRM

66 Reviews and Ratings

Microsoft Access

842 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Act! CRM	Score3.9 out of 10	N/A	Act! CRM (formerly Swiftpage) aims to empower small businesses to build and manage client relationships and leads, so the user always has a pipeline of new, repeat, and referral business under control. Users can manage their businesses with Act! CRM every day, since it’s more than a CRM – it’s designed to present everything needed to stay on top of relationships, see what’s most important and actionable, and run sales and marketing in one place.	$30 per month (billed annually) per user
Microsoft Access	Score7.7 out of 10	N/A	Microsoft Access is a database management system from Microsoft that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-development tools.	$139.99 per PC

Pricing

Act! CRM

Microsoft Access

Standard: $30
per month (billed annually) per user
Act! Premium Desktop: $39
per month (billed annually) per user
Professional: $45
per month (billed annually) per user
Ultimate: $60
per month (billed annually) per user
Advanced - Extra Features: $399
per user, per month (billed annually)

Microsoft Access: $139.99
per PC

Pricing Offerings
Act! CRM	Microsoft Access
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Act! CRM	Microsoft Access
Considered Both Products	ACT! LLC Daren Anderson, MSIS President in Information Technology at Big D Technology Solutions, Inc. (Information Technology and Services, 1-10 employees) Chose Act! CRM As far as picking a database product to use, you really have to know what you are looking for—not just who will enter the data, but what reports and other output you are going to want from it. Every product has its good points and bad points but if you are looking for … Incentivized Helpful?	Microsoft Daren Anderson, MSIS President in Information Technology at Big D Technology Solutions, Inc. / Big D Online Solutions (Information Technology and Services, 1-10 employees) Chose Microsoft Access There have always been a variety of different database products in the last 33 years but for ease of use and code that is similar to other Microsoft products, Access is a good fit. A lot of people will try to use an Excel spreadsheet to do some of the things that could be … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Act! CRM

Microsoft Access

Comparison of Sales Force Automation features of Act! CRM and Microsoft Access
Feature	Act! CRM 4.3 4 Ratings	Microsoft Access - Ratings
Customer data management / contact management	5.04 Ratings	00 Ratings
Workflow management	7.42 Ratings	00 Ratings
Territory management	8.52 Ratings	00 Ratings
Opportunity management	6.04 Ratings	00 Ratings
Integration with email client (e.g., Outlook or Gmail)	1.04 Ratings	00 Ratings
Contract management	1.01 Ratings	00 Ratings
Quote & order management	2.02 Ratings	00 Ratings
Interaction tracking	3.03 Ratings	00 Ratings
Channel / partner relationship management	5.03 Ratings	00 Ratings

Comparison of Customer Service & Support features of Act! CRM and Microsoft Access
Feature	Act! CRM 5.9 2 Ratings	Microsoft Access - Ratings
Case management	1.72 Ratings	00 Ratings
Call center management	8.12 Ratings	00 Ratings
Help desk management	8.01 Ratings	00 Ratings

Comparison of Marketing Automation features of Act! CRM and Microsoft Access
Feature	Act! CRM 3.0 4 Ratings	Microsoft Access - Ratings
Lead management	3.04 Ratings	00 Ratings
Email marketing	3.04 Ratings	00 Ratings

Comparison of CRM Project Management features of Act! CRM and Microsoft Access
Feature	Act! CRM 4.0 3 Ratings	Microsoft Access - Ratings
Task management	3.03 Ratings	00 Ratings
Billing and invoicing management	4.02 Ratings	00 Ratings
Reporting	5.03 Ratings	00 Ratings

Comparison of CRM Reporting & Analytics features of Act! CRM and Microsoft Access
Feature	Act! CRM 5.0 4 Ratings	Microsoft Access - Ratings
Forecasting	6.03 Ratings	00 Ratings
Pipeline visualization	5.04 Ratings	00 Ratings
Customizable reports	4.03 Ratings	00 Ratings

Comparison of Customization features of Act! CRM and Microsoft Access
Feature	Act! CRM 2.0 4 Ratings	Microsoft Access - Ratings
Custom fields	3.04 Ratings	00 Ratings
Custom objects	2.02 Ratings	00 Ratings
Scripting environment	2.01 Ratings	00 Ratings
API for custom integration	1.12 Ratings	00 Ratings

Comparison of Security features of Act! CRM and Microsoft Access
Feature	Act! CRM 7.5 3 Ratings	Microsoft Access - Ratings
Single sign-on capability	7.02 Ratings	00 Ratings
Role-based user permissions	8.03 Ratings	00 Ratings

Comparison of Integrations with 3rd-party Software features of Act! CRM and Microsoft Access
Feature	Act! CRM 5.0 4 Ratings	Microsoft Access - Ratings
Marketing automation	5.04 Ratings	00 Ratings

Comparison of Platform features of Act! CRM and Microsoft Access
Feature	Act! CRM 1.0 4 Ratings	Microsoft Access - Ratings
Mobile access	1.04 Ratings	00 Ratings

User Ratings
	Act! CRM	Microsoft Access
Likelihood to Recommend	3.0 (19 ratings)	5.0 (99 ratings)
Likelihood to Renew	1.0 (2 ratings)	10.0 (15 ratings)
Usability	4.0 (8 ratings)	7.0 (5 ratings)
Availability	- (0 ratings)	8.0 (1 ratings)
Support Rating	1.7 (14 ratings)	6.4 (5 ratings)
Implementation Rating	1.0 (2 ratings)	10.0 (1 ratings)
Ease of integration	- (0 ratings)	8.0 (1 ratings)
Product Scalability	- (0 ratings)	5.0 (1 ratings)