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Act! CRM vs. Salesmate

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Act! CRM

66 Reviews and Ratings

Salesmate

53 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Act! CRM

    Score4 out of 10
    		N/AAct! CRM (formerly Swiftpage) aims to empower small businesses to build and manage client relationships and leads, so the user always has a pipeline of new, repeat, and referral business under control. Users can manage their businesses with Act! CRM every day, since it’s more than a CRM – it’s designed to present everything needed to stay on top of relationships, see what’s most important and actionable, and run sales and marketing in one place.

    $30

    per month (billed annually) per user

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    Act! CRMSalesmate
    Editions & Modules
    Standard
    $30
    per month (billed annually) per user
    Act! Premium Desktop
    $39
    per month (billed annually) per user
    Professional
    $45
    per month (billed annually) per user
    Ultimate
    $60
    per month (billed annually) per user
    Advanced - Extra Features
    $399
    per user, per month (billed annually)
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Act! CRMSalesmate
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Community Pulse
    Act! CRMSalesmate
    Considered Both Products
    ACT! LLC
    No answer on this topic
    Rapidops, Inc.
    Manikyala Dirisala
    Manager - Client Acquisition in Sales at Covalense Digital Solutions Pvt Ltd (Information Technology & Services, 501-1000 employees)
    Chose Salesmate
    I did brief this at the start itself. Salesmate is a simple tool, which is easy to understand, easy to navigate, easy to automate your own process, easy to configure and execute things without manually feeding it everything with all details. The simple point is - Email Outlook …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Act! CRMSalesmate
    Sales Force Automation
    Comparison of Sales Force Automation features of Act! CRM and Salesmate
    Feature
    Act! CRM
    4.3
    4 Ratings
    Salesmate
    8.1
    46 Ratings
    Customer data management / contact management5.04 Ratings10.045 Ratings
    Workflow management7.42 Ratings9.945 Ratings
    Territory management8.52 Ratings9.09 Ratings
    Opportunity management6.04 Ratings9.941 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.04 Ratings7.345 Ratings
    Contract management1.01 Ratings6.028 Ratings
    Quote & order management2.02 Ratings5.626 Ratings
    Interaction tracking3.03 Ratings7.839 Ratings
    Channel / partner relationship management5.03 Ratings6.930 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Act! CRM and Salesmate
    Feature
    Act! CRM
    5.9
    2 Ratings
    Salesmate
    7.7
    19 Ratings
    Case management1.72 Ratings7.417 Ratings
    Call center management8.12 Ratings7.918 Ratings
    Help desk management8.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Act! CRM and Salesmate
    Feature
    Act! CRM
    3.0
    4 Ratings
    Salesmate
    6.3
    44 Ratings
    Lead management3.04 Ratings6.743 Ratings
    Email marketing3.04 Ratings6.042 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Act! CRM and Salesmate
    Feature
    Act! CRM
    4.0
    3 Ratings
    Salesmate
    8.4
    41 Ratings
    Task management3.03 Ratings8.941 Ratings
    Billing and invoicing management4.02 Ratings00 Ratings
    Reporting5.03 Ratings7.937 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Act! CRM and Salesmate
    Feature
    Act! CRM
    5.0
    4 Ratings
    Salesmate
    7.6
    43 Ratings
    Forecasting6.03 Ratings7.831 Ratings
    Pipeline visualization5.04 Ratings7.943 Ratings
    Customizable reports4.03 Ratings7.137 Ratings
    Customization
    Comparison of Customization features of Act! CRM and Salesmate
    Feature
    Act! CRM
    2.0
    4 Ratings
    Salesmate
    6.9
    45 Ratings
    Custom fields3.04 Ratings7.344 Ratings
    Custom objects2.02 Ratings6.733 Ratings
    Scripting environment2.01 Ratings6.521 Ratings
    API for custom integration1.12 Ratings7.127 Ratings
    Security
    Comparison of Security features of Act! CRM and Salesmate
    Feature
    Act! CRM
    7.5
    3 Ratings
    Salesmate
    8.0
    41 Ratings
    Single sign-on capability7.02 Ratings7.834 Ratings
    Role-based user permissions8.03 Ratings8.239 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Act! CRM and Salesmate
    Feature
    Act! CRM
    5.0
    4 Ratings
    Salesmate
    7.0
    35 Ratings
    Marketing automation5.04 Ratings7.035 Ratings
    Platform
    Comparison of Platform features of Act! CRM and Salesmate
    Feature
    Act! CRM
    1.0
    4 Ratings
    Salesmate
    6.3
    42 Ratings
    Mobile access1.04 Ratings6.342 Ratings
    User Ratings
    Act! CRMSalesmate
    Likelihood to Recommend
    3.0
    (19 ratings)
    10.0
    (46 ratings)
    Likelihood to Renew
    1.0
    (2 ratings)
    9.1
    (2 ratings)
    Usability
    4.0
    (8 ratings)
    10.0
    (45 ratings)
    Support Rating
    1.7
    (14 ratings)
    1.4
    (42 ratings)
    Implementation Rating
    1.0
    (2 ratings)
    9.1
    (1 ratings)