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Act! CRM vs. SAP Sales Cloud

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Act! CRM

66 Reviews and Ratings

SAP Sales Cloud

243 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Act! CRM

    Score4 out of 10
    		N/AAct! CRM (formerly Swiftpage) aims to empower small businesses to build and manage client relationships and leads, so the user always has a pipeline of new, repeat, and referral business under control. Users can manage their businesses with Act! CRM every day, since it’s more than a CRM – it’s designed to present everything needed to stay on top of relationships, see what’s most important and actionable, and run sales and marketing in one place.

    $30

    per month (billed annually) per user

    SAP Sales Cloud

    Score8.3 out of 10
    		N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Act! CRMSAP Sales Cloud
    Editions & Modules
    Standard
    $30
    per month (billed annually) per user
    Act! Premium Desktop
    $39
    per month (billed annually) per user
    Professional
    $45
    per month (billed annually) per user
    Ultimate
    $60
    per month (billed annually) per user
    Advanced - Extra Features
    $399
    per user, per month (billed annually)
    No answers on this topic
    Offerings
    Pricing Offerings
    Act! CRMSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Act! CRMSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Act! CRM and SAP Sales Cloud
    Feature
    Act! CRM
    4.3
    4 Ratings
    SAP Sales Cloud
    8.3
    120 Ratings
    Customer data management / contact management5.04 Ratings8.8117 Ratings
    Workflow management7.42 Ratings8.6118 Ratings
    Territory management8.52 Ratings7.2105 Ratings
    Opportunity management6.04 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.04 Ratings7.9110 Ratings
    Contract management1.01 Ratings8.3112 Ratings
    Quote & order management2.02 Ratings8.3109 Ratings
    Interaction tracking3.03 Ratings8.5111 Ratings
    Channel / partner relationship management5.03 Ratings8.6110 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Act! CRM and SAP Sales Cloud
    Feature
    Act! CRM
    5.9
    2 Ratings
    SAP Sales Cloud
    8.1
    103 Ratings
    Case management1.72 Ratings7.998 Ratings
    Call center management8.12 Ratings8.692 Ratings
    Help desk management8.01 Ratings8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Act! CRM and SAP Sales Cloud
    Feature
    Act! CRM
    3.0
    4 Ratings
    SAP Sales Cloud
    7.5
    107 Ratings
    Lead management3.04 Ratings7.3106 Ratings
    Email marketing3.04 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Act! CRM and SAP Sales Cloud
    Feature
    Act! CRM
    4.0
    3 Ratings
    SAP Sales Cloud
    8.2
    115 Ratings
    Task management3.03 Ratings8.1111 Ratings
    Billing and invoicing management4.02 Ratings8.196 Ratings
    Reporting5.03 Ratings8.6105 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Act! CRM and SAP Sales Cloud
    Feature
    Act! CRM
    5.0
    4 Ratings
    SAP Sales Cloud
    8.4
    114 Ratings
    Forecasting6.03 Ratings8.3107 Ratings
    Pipeline visualization5.04 Ratings8.4107 Ratings
    Customizable reports4.03 Ratings8.5110 Ratings
    Customization
    Comparison of Customization features of Act! CRM and SAP Sales Cloud
    Feature
    Act! CRM
    2.0
    4 Ratings
    SAP Sales Cloud
    7.7
    111 Ratings
    Custom fields3.04 Ratings8.0111 Ratings
    Custom objects2.02 Ratings7.3107 Ratings
    Scripting environment2.01 Ratings7.794 Ratings
    API for custom integration1.12 Ratings7.899 Ratings
    Security
    Comparison of Security features of Act! CRM and SAP Sales Cloud
    Feature
    Act! CRM
    7.5
    3 Ratings
    SAP Sales Cloud
    8.6
    114 Ratings
    Single sign-on capability7.02 Ratings8.8109 Ratings
    Role-based user permissions8.03 Ratings8.3108 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Act! CRM and SAP Sales Cloud
    Feature
    Act! CRM
    5.0
    4 Ratings
    SAP Sales Cloud
    7.7
    97 Ratings
    Marketing automation5.04 Ratings8.093 Ratings
    Compensation management00 Ratings7.480 Ratings
    Platform
    Comparison of Platform features of Act! CRM and SAP Sales Cloud
    Feature
    Act! CRM
    1.0
    4 Ratings
    SAP Sales Cloud
    7.5
    99 Ratings
    Mobile access1.04 Ratings7.599 Ratings
    Social CRM
    Comparison of Social CRM features of Act! CRM and SAP Sales Cloud
    Feature
    Act! CRM
    -
    Ratings
    SAP Sales Cloud
    7.2
    83 Ratings
    Social data00 Ratings7.383 Ratings
    Social engagement00 Ratings7.281 Ratings
    User Ratings
    Act! CRMSAP Sales Cloud
    Likelihood to Recommend
    3.0
    (19 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    1.0
    (2 ratings)
    8.6
    (7 ratings)
    Usability
    4.0
    (8 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    1.7
    (14 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    1.0
    (2 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)