ActBlue vs. Convio Luminate (discontinued)

i think it’s good for any democrat campaign. I honestly can’t think of a reason that a campaign would try to make its own version of this software rather than ActBlue. There’s so much customization and adaptability where it just makes sense. I’m not sure if PACs use it but because they’re so check heavy maybe it makes less sense for them

Incentivized

It works okay if you have a large budget and don't have the technical experience on your staff to set up NSPS appropriately. It probably also works better as a purely development-driven database; trying to track multiple departments with very different goals in the same database is challenging.

Incentivized

• user interface
• data visualization
• contribution search

Incentivized

• Luminate takes some of the legwork out of setting up NSPS for nonprofit use of salesforce.

Incentivized

• i want to add checks to it
• website is down from time to time
• in sight graphic design

Incentivized

• Big Investment
• It's a sales program with a donation management overlay so it has some troubles around reporting.

Incentivized

It has a very intuitive user interface. When i am trying to make an event, it lays out in all the editing tabs exactly what i need to make it look good and does so much for me on the back end. I will say that soemtimes the more complicated stuff is tougher to understand right away

Incentivized

Support for the product is horrible; often support will have you bouncing between Blackbaud support and Salesforce support and it's very rare either are able to find simple solutions. Most of the time the solutions almost always cost money and hiring consultants which, for a smaller organization, means not being able to achieve proper solutions.

Incentivized

I recently started using EveryAction, it is much more robust and nimble and does not need a lot of customization. The only big feature I miss is the acknowledgment process for Luminate CRM and Analytics: it was much more robust, but overall it doesn't have the cumbersomeness of Luminate CRM. I don't think I would ever switch back.

Incentivized

• increased contributions
• increased flexibility
• more data understanding

Incentivized

• Hard to work with
• Resource intense

Incentivized