Triniti by Active.ai vs. Five9
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Triniti by Active.ai | N/A | N/A | Active.Ai, a Gupshup company, is a Singapore-based Fintech startup with an innovation lab in Bengaluru, through artificial intelligence (AI) that delivers conversational banking services to help banks and financial institutions redefine their future digital strategy. They offer the Triniti CognitiveQnA platform that enables financial institutions to setup virtual agents to provide customer support. | $250 per month |
 Five9 | Score8.4 out of 10 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | $119 per month |
| Triniti by Active.ai | Five9 | |||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Discount of 10% for annual pricing. | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
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| Triniti by Active.ai | Five9 | |
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| Likelihood to Recommend | - | 6.5 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.0 |
| Availability | - | 9.0 |
| Performance | - | 8.0 |
| Support Rating | - | 9.0 |
| Online Training | - | 10.0 |
| Implementation Rating | - | 10.0 |
| Configurability | - | 9.0 |
| Contract Terms and Pricing Model | - | 8.0 |
| Ease of integration | - | 9.0 |
| Product Scalability | - | 9.0 |
| Professional Services | - | 9.0 |
| Vendor post-sale | - | 8.0 |
| Vendor pre-sale | - | 8.0 |