TrustRadius: an HG Insights company

Triniti by Active.ai vs. Olark

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Triniti by Active.ai

    N/AN/AActive.Ai, a Gupshup company, is a Singapore-based Fintech startup with an innovation lab in Bengaluru, through artificial intelligence (AI) that delivers conversational banking services to help banks and financial institutions redefine their future digital strategy. They offer the Triniti CognitiveQnA platform that enables financial institutions to setup virtual agents to provide customer support.

    $250

    per month

    Olark

    Score10 out of 10
    N/AOlark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

    $15

    per month

    Pricing
    Triniti by Active.aiOlark
    Editions & Modules
    Basic
    $250
    per month Upto 1 million API requests per month
    Standard
    $1,200
    per month Upto 1 million API requests per month 0.0015 per API beyond 1 million API requests
    Premium
    $2,500
    per month Upto 1 million API requests per month 0.0025 per API beyond 1 million API requests
    Self Service
    $19.00
    Per Agent Per Month
    Offerings
    Pricing Offerings
    Triniti by Active.aiOlark
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount of 10% for annual pricing.—
    More Pricing Information
    Features
    Triniti by Active.aiOlark
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Triniti by Active.ai and Olark
    Feature
    Triniti by Active.ai
    -
    Ratings
    Olark
    10.0
    1 Ratings
    Chat history and transcripts00 Ratings10.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings10.01 Ratings
    User Ratings
    Triniti by Active.aiOlark
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (5 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)