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ActiveCampaign vs. Constant Contact

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveCampaign

    Score7.9 out of 10
    N/AActiveCampaign is presented as an AI-first marketing platform for marketers, agencies, and entrepreneurs. It uses Active Intelligence for goal-aware automation and personalized experiences across email, SMS, and WhatsApp. ActiveCampaign integrates with 950+ apps and generates insights to optimize every workflow.

    $15

    per month

    Constant Contact

    Score7.7 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    Pricing
    ActiveCampaignConstant Contact
    Editions & Modules
    Starter
    $15
    per month
    Pro
    $49
    per month
    Plus
    $79
    per month
    Enterprise
    $159
    per month
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    Offerings
    Pricing Offerings
    ActiveCampaignConstant Contact
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—The SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.
    More Pricing Information
    Community Pulse
    ActiveCampaignConstant Contact
    Considered Both Products
    ActiveCampaign
    Chose ActiveCampaign
    Mailchimp and Constant Contact are more user-friendly and have better customer support. Not that ActiveCampaign's support is bad, they just do not seem to have enough people to cover it all. ActiveCampaign is more robust.
    Incentivized
    Chose ActiveCampaign
    Pricing is comparable. Automation is easiest (and quickest) with AC. Mailchimp has a better editor in my opinion. Constant Contact is quickest to set up (again in my opinion). None have as good of analytics as ActiveCampaign.
    Incentivized
    Chose ActiveCampaign
    I like to say that ActiveCampaign is a step up from Constant Contact. While Constant Contact works great for the bare minimum email marketing support, AC takes it to the next level in terms of customization, support, reporting, and tracking our customer's interactions with both …
    Incentivized
    Chose ActiveCampaign
    Constant Contact is a solid product. I was not involved in the purchasing decision concerning ActiveCampaign. [ActiveCampaign] is, however, far more robust than Constant Contact.
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign has much better segmenting and more powerful automations, contact info, and integrations with other platforms.
    Incentivized
    Chose ActiveCampaign
    You'll be able to accomplish everything you need to with ActiveCampaign. A lot of these platforms distinguish themselves with bells and whistles. If a certain 'luxury' is important to you, then go with the platform that offers it. Generally speaking, they can all get the job …
    Incentivized
    Chose ActiveCampaign
    We selected Active Campaign several years ago due to its competitive cost and ability to integrate well with other software that we were using. With recent pricing changes, however, we will likely be shopping for alternatives.
    Incentivized
    Chose ActiveCampaign
    this is by far my favourite in terms of automations and managebility
    Incentivized
    Chose ActiveCampaign
    With ActiveCampaign, you can centralize a significant part of your marketing operations and give your customers a better overall experience than alternative technologies.The customer support staff is very efficient and their knowledge base is particularly informative and easy …
    Incentivized
    Chose ActiveCampaign
    It's the easiest and most useful to use. The other products make it more complicated. ActiveCampaign also has a high deliverability rate compared to others, so it's one of the most important reasons why I love ActiveCampaign. I also love how easy it is to set up campaigns, edit …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign far exceeds SharpSpring in almost every way. It has a much cleaner interface and is much easier to use. SharpSpring was very glitchy for us, especially the email creator/editor. SharpSpring also costs more than double that of ActiveCampaign. And SharpSpring's …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is the middle ground between the simpler platforms like Mailchimp and the significant complexity of platforms like Infusionsoft (now Keap). It provides custom fields, segmented automations and other options without the need to hire a consultant or company to …
    Incentivized
    Chose ActiveCampaign
    The key reasons I've chosen ActiveCampaign over others are:
    1. Combined CRM and email marketing in one place
    2. Contact tagging (some other email apps have this, some don't)
    Incentivized
    Chose ActiveCampaign
    In comparison to all the other systems (except Keap), ActiveCampaign goes above and beyond for email marketing, marketing automation, and CRM functionality. It's the closest you can get to an all-in-one system.

    And while Infusionsoft is also robust, it's not very intuitive. …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign has the best combination of features and functionality for the price that we've found in the industry.
    Incentivized
    Chose ActiveCampaign
    Overall, we selected ActiveCampaign based on the features offered, the ease of use (and therefore the ease of training others to use), and the overall value for the price. The competitors I have used or evaluated in the past may occasionally be better than ActiveCampaign in one …
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is easier to use, customize, and set up specifically for your business than most other platforms.
    Incentivized
    Chose ActiveCampaign
    • It costs more than some, less than others, so the price is competitive.
    • The features are above most: constituent metrics, campaign and automation metrics, automation creation with options to integrate with other systems.
    • The ease with which a professional email can be composed …
    Incentivized
    Chose ActiveCampaign
    The custom automation is practically invaluable. It means my clients receive an email newsletter that is tuned to where they are at in their journey. They also receive an email to schedule their appointments and that automation saves back and forth emails and a lot of wasted …
    Incentivized
    Chose ActiveCampaign
    I always recommend ActiveCampaign to clients primarily because we can import funnels into their accounts which saves us a tremendous amount of time. I also feel that ActiveCampaign's automation is a step above other platforms. They are easier for me to visualize what's …
    Incentivized
    Chose ActiveCampaign
    It's all about automation for me. The drag and drop email editor isn't as visually attractive to use as Mailchimp but the email end result is similar. On the whole, though it's much easier to use. The reports are clear and easy to follow and customer service has always been …
    Incentivized
    Chose ActiveCampaign
    I moved from Mail Chimp to Active Campaign and never looked back.
    I once tried going to ClickFunnels for email as well as website and it didn't work out to well. I couldn't track, tag and so customers were getting emails they shouldn't have got. So I quickly moved back to AC.
    Incentivized
    Chose ActiveCampaign
    ActiveCampaign is the solution I recommend to all my clients. It's the best value with most functionality.
    Incentivized
    Chose ActiveCampaign
    Much better functionality
    Incentivized
    Constant Contact
    Chose Constant Contact
    Mailchimp is pretty comparable in a lot of ways to Constant Contact, but Constant Contact just continues to win when it comes to deliver-ability and user-interface. It's clean, simple, and intuitive.
    There are other platforms like ActiveCampaign and Klaviyo that have some …
    Incentivized
    Chose Constant Contact
    Mailchimp kept flagging our account because of our bounce rate, yes we should go in and clean up email addresses but when you have 30,000 contacts over 10 years it can be a daunting slow moving process, Constant Contact was much more understanding of that and willing to help us …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ActiveCampaignConstant Contact
    Email & Online Marketing
    Comparison of Email & Online Marketing features of ActiveCampaign and Constant Contact
    Feature
    ActiveCampaign
    7.2
    679 Ratings
    Constant Contact
    8.0
    118 Ratings
    WYSIWYG email editor5.0596 Ratings8.4101 Ratings
    Dynamic content4.0532 Ratings7.7102 Ratings
    Ability to test dynamic content4.0482 Ratings8.582 Ratings
    Landing pages4.5349 Ratings7.876 Ratings
    A/B testing9.9391 Ratings7.171 Ratings
    Mobile optimization7.7538 Ratings8.686 Ratings
    Email deliverability reporting9.7645 Ratings9.0114 Ratings
    List management9.9664 Ratings8.3116 Ratings
    Triggered drip sequences10.0586 Ratings7.260 Ratings
    Lead Management
    Comparison of Lead Management features of ActiveCampaign and Constant Contact
    Feature
    ActiveCampaign
    7.9
    534 Ratings
    Constant Contact
    -
    Ratings
    Lead nurturing automation10.0500 Ratings00 Ratings
    Lead scoring and grading7.5366 Ratings00 Ratings
    Data quality management7.9407 Ratings00 Ratings
    Automated sales alerts and tasks7.1361 Ratings00 Ratings
    Lead segmentation and distribution7.39 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of ActiveCampaign and Constant Contact
    Feature
    ActiveCampaign
    9.9
    383 Ratings
    Constant Contact
    -
    Ratings
    Calendaring9.9303 Ratings00 Ratings
    Event/webinar marketing9.9289 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of ActiveCampaign and Constant Contact
    Feature
    ActiveCampaign
    6.7
    292 Ratings
    Constant Contact
    -
    Ratings
    Social sharing and campaigns7.2259 Ratings00 Ratings
    Social profile integration6.3254 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ActiveCampaign and Constant Contact
    Feature
    ActiveCampaign
    6.5
    642 Ratings
    Constant Contact
    8.0
    115 Ratings
    Dashboards6.5611 Ratings8.488 Ratings
    Standard reports6.5599 Ratings8.3113 Ratings
    Custom reports6.5387 Ratings7.558 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ActiveCampaign and Constant Contact
    Feature
    ActiveCampaign
    8.7
    503 Ratings
    Constant Contact
    -
    Ratings
    API8.4401 Ratings00 Ratings
    Role-based workflow & approvals8.3274 Ratings00 Ratings
    Customizability6.5429 Ratings00 Ratings
    Integration with Salesforce.com9.895 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM9.862 Ratings00 Ratings
    Integration with SugarCRM9.858 Ratings00 Ratings
    Third-party software integrations8.230 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of ActiveCampaign and Constant Contact
    Feature
    ActiveCampaign
    -
    Ratings
    Constant Contact
    8.1
    67 Ratings
    URL Validation00 Ratings8.231 Ratings
    Link Tracking00 Ratings7.934 Ratings
    Image Validation00 Ratings8.932 Ratings
    Inbox Display00 Ratings8.635 Ratings
    Email Accessibility Tools00 Ratings7.928 Ratings
    Spelling and Grammar Check00 Ratings8.254 Ratings
    Spam Testing00 Ratings6.026 Ratings
    Email Previews00 Ratings9.366 Ratings
    User Ratings
    ActiveCampaignConstant Contact
    Likelihood to Recommend
    9.2
    (691 ratings)
    8.3
    (133 ratings)
    Likelihood to Renew
    9.0
    (25 ratings)
    9.9
    (23 ratings)
    Usability
    7.8
    (52 ratings)
    9.0
    (10 ratings)
    Availability
    9.1
    (5 ratings)
    9.0
    (2 ratings)
    Performance
    7.3
    (5 ratings)
    10.0
    (2 ratings)
    Support Rating
    1.3
    (41 ratings)
    10.0
    (9 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.5
    (14 ratings)
    10.0
    (5 ratings)
    Configurability
    6.4
    (4 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.1
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (5 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    6.4
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (4 ratings)
    -
    (0 ratings)