TrustRadius: an HG Insights company

ADAPTcrm vs. SAP Sales Cloud

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADAPTcrm

    Score7.2 out of 10
    N/AADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.N/A

    SAP Sales Cloud

    Score8.3 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    ADAPTcrmSAP Sales Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADAPTcrmSAP Sales Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ADAPTcrmSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of ADAPTcrm and SAP Sales Cloud
    Feature
    ADAPTcrm
    9.0
    3 Ratings
    SAP Sales Cloud
    8.3
    120 Ratings
    Customer data management / contact management8.73 Ratings8.8117 Ratings
    Workflow management9.73 Ratings8.6118 Ratings
    Territory management8.73 Ratings7.2105 Ratings
    Opportunity management8.73 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings7.9110 Ratings
    Contract management9.03 Ratings8.3112 Ratings
    Quote & order management9.73 Ratings8.3109 Ratings
    Interaction tracking8.43 Ratings8.5111 Ratings
    Channel / partner relationship management9.03 Ratings8.6110 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ADAPTcrm and SAP Sales Cloud
    Feature
    ADAPTcrm
    9.2
    3 Ratings
    SAP Sales Cloud
    8.1
    103 Ratings
    Case management9.73 Ratings7.998 Ratings
    Call center management9.03 Ratings8.692 Ratings
    Help desk management9.03 Ratings8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ADAPTcrm and SAP Sales Cloud
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    SAP Sales Cloud
    7.5
    107 Ratings
    Lead management9.03 Ratings7.3106 Ratings
    Email marketing8.73 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ADAPTcrm and SAP Sales Cloud
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    SAP Sales Cloud
    8.2
    115 Ratings
    Task management9.73 Ratings8.1111 Ratings
    Billing and invoicing management8.73 Ratings8.196 Ratings
    Reporting9.03 Ratings8.6105 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ADAPTcrm and SAP Sales Cloud
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    SAP Sales Cloud
    8.4
    114 Ratings
    Forecasting9.03 Ratings8.3107 Ratings
    Pipeline visualization8.73 Ratings8.4107 Ratings
    Customizable reports9.73 Ratings8.5110 Ratings
    Customization
    Comparison of Customization features of ADAPTcrm and SAP Sales Cloud
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    SAP Sales Cloud
    7.7
    111 Ratings
    Custom fields8.73 Ratings8.0111 Ratings
    Custom objects8.43 Ratings7.3107 Ratings
    Scripting environment8.73 Ratings7.794 Ratings
    API for custom integration9.02 Ratings7.899 Ratings
    Security
    Comparison of Security features of ADAPTcrm and SAP Sales Cloud
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    SAP Sales Cloud
    8.6
    114 Ratings
    Single sign-on capability9.03 Ratings8.8109 Ratings
    Role-based user permissions9.23 Ratings8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of ADAPTcrm and SAP Sales Cloud
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    SAP Sales Cloud
    7.3
    83 Ratings
    Social data9.03 Ratings7.383 Ratings
    Social engagement8.43 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ADAPTcrm and SAP Sales Cloud
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    SAP Sales Cloud
    7.7
    97 Ratings
    Marketing automation9.03 Ratings8.093 Ratings
    Compensation management8.72 Ratings7.480 Ratings
    Platform
    Comparison of Platform features of ADAPTcrm and SAP Sales Cloud
    Feature
    ADAPTcrm
    8.7
    2 Ratings
    SAP Sales Cloud
    7.5
    99 Ratings
    Mobile access8.72 Ratings7.599 Ratings
    User Ratings
    ADAPTcrmSAP Sales Cloud
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (7 ratings)
    Usability
    9.0
    (2 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)