TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADAPTcrm

    Score7.2 out of 10
    N/AADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.N/A

    Veeva CRM

    Score8.4 out of 10
    N/AVeeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
    Pricing
    ADAPTcrmVeeva CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADAPTcrmVeeva CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    ADAPTcrmVeeva CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of ADAPTcrm and Veeva CRM
    Feature
    ADAPTcrm
    9.0
    3 Ratings
    Veeva CRM
    9.1
    4 Ratings
    Customer data management / contact management8.73 Ratings10.04 Ratings
    Workflow management9.73 Ratings9.04 Ratings
    Territory management8.73 Ratings7.04 Ratings
    Opportunity management8.73 Ratings8.03 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings10.03 Ratings
    Contract management9.03 Ratings10.03 Ratings
    Quote & order management9.73 Ratings9.03 Ratings
    Interaction tracking8.43 Ratings10.04 Ratings
    Channel / partner relationship management9.03 Ratings9.03 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ADAPTcrm and Veeva CRM
    Feature
    ADAPTcrm
    9.2
    3 Ratings
    Veeva CRM
    9.3
    3 Ratings
    Case management9.73 Ratings10.03 Ratings
    Call center management9.03 Ratings8.01 Ratings
    Help desk management9.03 Ratings10.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ADAPTcrm and Veeva CRM
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    Veeva CRM
    8.5
    3 Ratings
    Lead management9.03 Ratings9.03 Ratings
    Email marketing8.73 Ratings8.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ADAPTcrm and Veeva CRM
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Veeva CRM
    9.7
    3 Ratings
    Task management9.73 Ratings10.03 Ratings
    Billing and invoicing management8.73 Ratings10.03 Ratings
    Reporting9.03 Ratings9.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ADAPTcrm and Veeva CRM
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Veeva CRM
    8.7
    4 Ratings
    Forecasting9.03 Ratings8.03 Ratings
    Pipeline visualization8.73 Ratings9.03 Ratings
    Customizable reports9.73 Ratings9.04 Ratings
    Customization
    Comparison of Customization features of ADAPTcrm and Veeva CRM
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    Veeva CRM
    8.8
    4 Ratings
    Custom fields8.73 Ratings8.04 Ratings
    Custom objects8.43 Ratings7.04 Ratings
    Scripting environment8.73 Ratings10.03 Ratings
    API for custom integration9.02 Ratings10.04 Ratings
    Security
    Comparison of Security features of ADAPTcrm and Veeva CRM
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Veeva CRM
    9.5
    4 Ratings
    Single sign-on capability9.03 Ratings9.04 Ratings
    Role-based user permissions9.23 Ratings10.04 Ratings
    Social CRM
    Comparison of Social CRM features of ADAPTcrm and Veeva CRM
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    Veeva CRM
    8.5
    1 Ratings
    Social data9.03 Ratings8.01 Ratings
    Social engagement8.43 Ratings9.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ADAPTcrm and Veeva CRM
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    Veeva CRM
    9.0
    2 Ratings
    Marketing automation9.03 Ratings9.02 Ratings
    Compensation management8.72 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of ADAPTcrm and Veeva CRM
    Feature
    ADAPTcrm
    8.7
    2 Ratings
    Veeva CRM
    10.0
    4 Ratings
    Mobile access8.72 Ratings10.04 Ratings
    User Ratings
    ADAPTcrmVeeva CRM
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.0
    (4 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)