Addigy in Miami provides a cloud-based IT management platform for managing an Apple ecosystem (all Macs and iOS devices). The Addigy platform provides the user with the ability to manage assets from anywhere in the world and deliver: Asset Management, Monitoring, Automated Remediation, Maintenance, Software Deployment, and Profile/Configuration Management.
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Kandji
Score 5.2 out of 10
Mid-Size Companies (51-1,000 employees)
Kandji is an Apple device management software solution for macOS, iOS, iPadOS, and tvOS, from the company of the same name in San Diego.
Adiggy is robust but bitdefender makes it 100% better since your able to add both Windows and Apple devices and manage them and see them on the same site push updates and remote into them . Able to group them by categories and change depending on the priority that you would …
Both MDMs have issues with employee's laptop passwords and being able to reset those password. We switched to Kandji because laptop PWs were connected to Gmail PWs. However, there were continous "password sync" errors that it ended up being a huge headache for everyone.
With Intune, they aren’t friendly with Macs. We had to add each app individually and constantly update the packages for updates. Even when we do everything right, it still doesn’t work all the time.
If you are managing any Macs, iOS devices, or AppleTVs - the best option for you is Addigy. At a low price and ease of use, it really does make managing computers and other Apple devices super easy. Every client has an instance, where their software is rolled out and installed on company-owned machines. This way everyone has the same set of tools to work from.
Kandji would be excellent for a company that has Mac fleets and is currently using Intune or Jamf as their MDM. Kandji is cheaper than Jamf and way easy to configure than Intune.
Switching from our old MDM to Kandji: "We'll set you right up with an integration specialist" and it'll be "so easy." Greatly incorrect. The change took months and was a disaster at best. So many things I had to figure out that they never mentioned, or I had to keep going back to them to get more information. "Oh, we forgot to mention that!" - said about a dozen times. Also, I had to go to our former MDM to ask them how to do it because "Kandji can only help on the Kandji side of things - not the other MDM side." Well yes, but then don't make it sound like you can and will do that part in the first place!
Adiggy is robust but bitdefender makes it 100% better since your able to add both Windows and Apple devices and manage them and see them on the same site push updates and remote into them . Able to group them by categories and change depending on the priority that you would filter them by
They promised us we could add devices as needed. I even had that written in an email. However, they rescinded that promise and required us to add devices in buckets of 50. That means, since we had 55 users, we had to pay for 100 licenses.
Password issues were made much worse by using Kandji instead of our old MDM (Hexnode).
Overall, Kandji created major headaches with laptop instead of improving.