AddSearch vs. IBM Watson Discovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AddSearch
Score 9.0 out of 10
N/A
AddSearch is a hosted search tool for any website from the company of the same name in Helsinki. It is presented as fast and able to works on all devices to give users full control. The vendor states users of AddSearch will experience an instant search with a modern and beautiful interface. The system has been built to scale to large amounts of users all across the globe.N/A
IBM Watson Discovery
Score 8.7 out of 10
N/A
IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.N/A
Pricing
AddSearchIBM Watson Discovery
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AddSearchIBM Watson Discovery
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AddSearchIBM Watson Discovery
Considered Both Products
AddSearch
Chose AddSearch
AddSearch was not as customizable as the other solutions we looked at, but it was also seemed to be the easiest to integrate. Ultimately, the integration time took longer than expected, but was still relatively easy. The interface was an easier to use interface than the …
IBM Watson Discovery
Chose IBM Watson Discovery
IBM Watson Studio on Cloud Pak for Data
Chose IBM Watson Discovery
IBM Turbonomic and IBM API Connect
Chose IBM Watson Discovery
IBM FileNet Content Manager and IBM NS1 Connect
Chose IBM Watson Discovery
IBM Watson Discovery resulted more robust and performant, also the insights were much more interesting than just an AI search from Microsoft or a prompt for ChatGPT.
Chose IBM Watson Discovery
For starters, IBM Watson Discovery was very easy to use and set up. Google Cloud AI was more advanced in learning and navigating through it, in my opinion. Ironically, the free trial was the biggest selling point. We were trying on products, and it was faster to get started …
Chose IBM Watson Discovery
This is a unique application which provides automation comfortably and with the minimum of human interaction to create the perfect application for the client involved as generally there is a chance of someone else using the similar or slightly better tool
Chose IBM Watson Discovery
IBM FileNet Content Manager
Chose IBM Watson Discovery
A edge of having a safe secure work environment where in organizations can make use of power of AI with no concern safe guard their data where IBM watson discovery provides hybrid cloud solution to mitigate the vulnerablity of data security.
Chose IBM Watson Discovery
To be entirely honest, in my review, I have used Elasticsearch in the past, but not in a way similar to that I am using Discovery, and I cannot honestly say that I can compare the two because I used Elasticsearch in infrastructure management and monitoring setup while using the …
Chose IBM Watson Discovery
Discovery differs from its competitors due to the better ease of implementation and the high level of natural language recognition, it is equal in integration resources such as API and workflow or process pipeline, but it loses in the price for a high volume of documents and/or …
Chose IBM Watson Discovery
In terms of performance, IBM Watson Discovery performs well and as expected compared to competitor offerings. Search works well Web crawl, content library creation, and 3rd party integration all possible The main driver for us is that we were already using other IBM …
Chose IBM Watson Discovery
IBM Watson Discovery for salesforce stacks up really well against the other products. It provides higher, better, and faster insight and capabilities than other options. We evaluated the return on investment and saw how great it would be to use for what we have. I think it has …
Chose IBM Watson Discovery
I have not found any other software solutions that can stack up against IBM Watson Discovery for Salesforce. This feature has proved nothing but beneficial for our bottom-line, as well as our customers'. I would recommend this solution to any company that heavily focuses on …
Best Alternatives
AddSearchIBM Watson Discovery
Small Businesses
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.5 out of 10
Guru
Guru
Score 9.5 out of 10
Enterprises
Guru
Guru
Score 9.5 out of 10
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Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AddSearchIBM Watson Discovery
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
8.4
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
AddSearchIBM Watson Discovery
Likelihood to Recommend
We're very happy with the search results, and even better, the ability to impact the actual results with their weighting and priority tools. The integration was easy enough, but the expectations during the sales process was that the AddSearch team would handle more of the implementation. At the end of the day this wasn't a huge deal due to our internal engineering team, but is a caveat for others. We're happy to see continued development of the product and the infusion of AI in the feature set.
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Whether using it as a standalone search tool, integrating with other IBM Watson products, or using the API to integrate with proprietary or third-party systems and applications, Watson Discovery addresses these and many other scenarios where document search is required -- understand- if here documents can be pdf, doc, txt files, websites, among other formats --, don't confuse Watson Discovery with EDRMS (Electronic document and records management system) software, Discovery goes further, allowing text search to be done within a context using natural language (NLU) and returning not only the search term but also insights and related issues. File indexing works very well, and training Discovery so that documents and technical terms are learned a bit of work, but it can be reduced by using some of the learning models already trained and available for use.
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Pros
  • Ease of use for admin
  • Ability to impact results
  • Integration within your own site
  • Data
  • Product improvements
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  • Help us analyse and extract useful data points and insights.
  • Powerful API which is both fast and accurate.
  • Can analyse almost every type of file including word, pdf, excel, txt etc.
  • No need to hire anyone or a freelancer to extract the data.
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Cons
  • Data exports
  • Onboarding and expectation setting
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  • I believe AI should be more flexible about providing data. However, it's understandable that you need to provide the details you need in a more specific and detailed way.
  • The interface could use more tweaking. Being new to the program, it was kind of hard to navigate.
  • Luckily, there was a customized feature of the dashboard that I could set up, and having something that you know where you are placed always feels familiar and comfortable.
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Usability
No answers on this topic
IBM Watson Discovery has the best user capabilities and easily transform business decision-making portfolio. The automation system saves time used in data analysis as opposed to manual research that consumes a lot of time. The visualization across the dashboard enables my team to interpret complex data and use it to make reliable marketing decisions.
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Support Rating
No answers on this topic
Similar to all IBM Watson and Salesforce product solutions, the overall support would be a 10/10. Their provided FAQ's help with frequently experienced issues and if still unable to figure something out, their customer service representatives are always super responsive. With instant chat functions available, it is easy to ask a quick question rather than sitting on hold.
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Alternatives Considered
AddSearch was not as customizable as the other solutions we looked at, but it was also seemed to be the easiest to integrate. Ultimately, the integration time took longer than expected, but was still relatively easy. The interface was an easier to use interface than the competitors we looked at. Price was also a factor as AddSearch was a lower cost.
Read full review
To be entirely honest, in my review, I have used Elasticsearch in the past, but not in a way similar to that I am using Discovery, and I cannot honestly say that I can compare the two because I used Elasticsearch in infrastructure management and monitoring setup while using the ELK stack (Elasticsearch - Logstash and Kibana).
Read full review
Return on Investment
  • Our search results have significantly improved and increased click through rate by 15% just in the first two weeks
  • We had no ability to tweak results with our previous solution and now we do. We've gone from 0 to 100 with the ability on that.
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  • IBM Watson Discovery has had only positive impacts on our overall business objective of providing quality customer service and timely resolutions for our clients.
  • The use of this integration has made life easier for our customer service team, who can now resolve cases for customers quicker and easier.
  • Our company prides itself on the service and expertise we're able to provide for our customers and IBM Watson Discovery has only made that task easier for our employees to perform.
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ScreenShots