IBM Watson Discovery

Score8.9 out of 10

68 Reviews and Ratings

What is IBM Watson Discovery?

IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.

Categories & Use Cases

Lalit Goel View profile

Deputy Manager in Information Technology at TV Today Network Limited (501-1000 employees employees)

Use Cases and Deployment Scope

Its advance OCR helps organization to recover valuable text from old editions of printed magazines

Pros

OCR which helps extracting text from old editions of magazines
It helps extracting text from low-quality scans which was stored in database, fonts which are not available now, and varied backgrounds.
As this works beyond traditional keyword-based search by leveraging Natural Language Processing (NLP) and machine learning to understand context, this helps lot.

Cons

Prices always comes first when asked for improvement. Little pricey compare to other products in competition
Slow performance with large set of data.
Complex setup

Return on Investment

ROI is not impressive
Slow in performance when there is a large pool of data
Challenges while integrating with API or platforms which is not compatible.

Usability

Alternatives Considered

Azure AI Document Intelligence and Alibaba Cloud Elastic Compute Service (ECS)

Other Software Used

AWS App Mesh, Google Analytics, Microsoft 365

Susan Green View profile

Product Marketing Manager in Marketing at Smartpay New Zealand (51-200 employees employees)

Use Cases and Deployment Scope

IBM Watson Discovery gives my team working base for doing thorough market research. It offers efficient data analysis services after data collection from social media platform and online blogs. It has established reliable engagement infrastructure enhances direct customer interaction. It provides comprehensive data insights that enhances effective decision-making. This product has provided reliable solution for adverse business effects.

Pros

Provision of comprehensive business insights
Content optimization
Enhancement of productive customer engagements.

Cons

There are no missing functionalities from this software.
I have not observed any challenge from the overall performance.

Return on Investment

We have recorded the largest growth and positive ROI of 75% since we deployed this software.

Usability

Verified User

Analyst in Research & Development (51-200 employees employees)

Use Cases and Deployment Scope

We use IBM Watson Discovery in our organization to efficiently and accurately analyse our data and extract useful data points and insights to further improve our software. And all this can be done by using their powerful API which not only is fast and accurate but can analyse almost every type of document such as pdf, excel, word, txt etc. So now we don't need anyone to manually extract data from these files or hire freelancers to do it for us.

Pros

Help us analyse and extract useful data points and insights.
Powerful API which is both fast and accurate.
Can analyse almost every type of file including word, pdf, excel, txt etc.
No need to hire anyone or a freelancer to extract the data.

Cons

Better predefined queries to quickly analyse data after setting it up.
Need better OCR as it struggles with any data have images.

Return on Investment

Decreased the number of people or freelancers that we hire as now most of the data can be analysed by it.
Can analyse and extract data from every type of file.
Needs better OCR.

Alternatives Considered

IBM Turbonomic and IBM API Connect

Other Software Used

Google Analytics, LogicMonitor, IBM watsonx Assistant

Verified User

Manager in Research & Development (201-500 employees employees)

Use Cases and Deployment Scope

IBM Watson Discovery is a very useful data tool that we use and it helps us automate our workflow and increase productivity by efficiently sorting, trimming and analysing our data. It is also integrates really well with other 3rd party and IBM products so you won't run into any issue while using it. Additionally, you can easily generate detailed reports of your analysed data and let me tell you, they can also display the report on a graph too which is really useful and you won't regret using them.

Pros

Increase your efficiency and overall productivity.
Sort, trim and analyse your data.
Can provide reports in graphs if needed.

Cons

High resource consumption which may increase overall cost.

Return on Investment

Can sort, trim and analyse our data.
High cost due to heavy resource consumption.
Can display your reports in graphs.

Alternatives Considered

IBM FileNet Content Manager and IBM NS1 Connect

Other Software Used

Kaspersky Endpoint Security, Looker, IBM Cognos Analytics, Algolia, Atera

Verified User

C-Level Executive in Corporate (51-200 employees employees)

Use Cases and Deployment Scope

IBM Watson Discovery is applied in our chatbot for a seamless customer service experience. Also the cloud based Insight architecture of IBM Watson Discovery that unraveled the value of our data: automated data retrieval and NLP content simplification. That saved our time and now makes data control much more accessible. It was also easy with Watson's graphical user interface to train the models of natural language processing in adjusting chatbot templates well. With IBM Watson Discovery, our products and customer satisfaction have increased tenfold. So easy and effective that we were astounded. Overall, IBM Watson Discovery is top notch in sentiment analysis and web service integration.

Pros

Its flexible, no-code platform allows easy integration into our chatbots.
It accelerates the development of cognitive applications with its simple query language and automatic data ingestion.
Can process almost every type of file format.

Cons

Their lowest tier plan only allows a limited number of Discovery instances.
The pricing also increases significantly if you choose to use a higher tier plan.

Return on Investment

It is used to identify insights in unstructured data and integrates well with third party software.
Offers excellent web services integration and sentiment analysis capabilities.
Allows seamless integration in any programming language.

Other Software Used

IBM watsonx Assistant, IBM watsonx.ai, IBM API Connect

Coveo Relevance Cloud

Elasticsearch

Azure AI Search

Amazon Elasticsearch Service

UiPath Document Understanding

IBM Watson Discovery

What is IBM Watson Discovery?

Categories & Use Cases

Reviews