Adobe Acrobat vs. Conga Composer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$29.99
per month per seat
Conga Composer
Score 9.5 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.
$30
per month per user
Pricing
Adobe AcrobatConga Composer
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
No answers on this topic
Offerings
Pricing Offerings
Adobe AcrobatConga Composer
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatConga Composer
Considered Both Products
Adobe Acrobat

No answer on this topic

Conga Composer
Chose Conga Composer
Conga is better than the rest.
Chose Conga Composer
We used Microsoft Word- their mail merge option. We'd use reports to export the data we collected, created a Word template and did a mail merge from there. All that being said, yes this option is free, but the amount of time it takes was absolutely ridiculous over time. The …
Best Alternatives
Adobe AcrobatConga Composer
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.2 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 7.5 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Foxit PDF Editor
Foxit PDF Editor
Score 8.6 out of 10
Enterprises
Tungsten Capture
Tungsten Capture
Score 8.0 out of 10
DocuSign
DocuSign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe AcrobatConga Composer
Likelihood to Recommend
9.0
(481 ratings)
9.7
(112 ratings)
Likelihood to Renew
9.7
(26 ratings)
8.9
(15 ratings)
Usability
9.3
(237 ratings)
7.7
(7 ratings)
Availability
10.0
(2 ratings)
3.6
(1 ratings)
Performance
8.1
(8 ratings)
3.6
(2 ratings)
Support Rating
7.8
(56 ratings)
6.0
(9 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.5
(9 ratings)
3.7
(5 ratings)
Configurability
8.5
(2 ratings)
1.8
(1 ratings)
Contract Terms and Pricing Model
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(8 ratings)
2.7
(2 ratings)
Product Scalability
10.0
(2 ratings)
3.6
(1 ratings)
Professional Services
-
(0 ratings)
2.7
(1 ratings)
Vendor post-sale
4.0
(3 ratings)
1.8
(1 ratings)
Vendor pre-sale
5.5
(2 ratings)
3.2
(2 ratings)
User Testimonials
Adobe AcrobatConga Composer
Likelihood to Recommend
Adobe
When given a very creative mind, Adobe has solutions that are tailored for you, and it has spent a great deal of time in end-user focus groups and surveys to consistently improve its products. In other words, someone is thinking at Corporate! Continue to make the quality of the product a major focus, as well as SMB pricing.
Read full review
Conga
From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
Read full review
Pros
Adobe
  • For the business account, the Adobe Acrobat rep assigned to your account will actively look for ways to save you money.
  • We have found that our rep from Adobe Acrobat Business Account reviews our usage and related apps and has offered helpful tips on better ways to complete tasks we historically undertake with their software. They have saved us a great deal of time and money. They make us efficient.
  • The apps they offer that combine with the primary program are relevant to the tasks our business performs, and they function at a high level and never fail. It's really quite remarkable.
Read full review
Conga
  • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
  • The ability to encrypt and share data is quite impressive with Conga Composer.
  • The integration, especially with different email providers, is quite good with Conga Composer.
Read full review
Cons
Adobe
  • Fonts can default (but not always) if the designer doesn't perform due diligence before generating PDFs.
  • The one area Adobe Acrobat is not good at: generating PDFs straight from a website. The results are touch-and-go.
  • The basic nav controls take a little getting used to. What I initially expected to be in one spot could only be found elsewhere.
Read full review
Conga
  • Not very intuitive. Once you know the system it's fine but there is a learning curve
  • I would like to see training opportunities on features that I am not using or aware of
  • I am sure I am only using about 3% of it's full potential
Read full review
Likelihood to Renew
Adobe
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
Read full review
Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
Read full review
Usability
Adobe
The features on the desktop version are all toolbar based, which makes it a little more cumbersome on a smaller device (and much simpler on a large screen). The web forms adjust well to different screen size so work well on mobile, tablet and computer
Read full review
Conga
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
Read full review
Reliability and Availability
Adobe
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
Read full review
Conga
It was available, it just didn't always work depending on what glitches were happening within our app
Read full review
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
Read full review
Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
Read full review
Support Rating
Adobe
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
Read full review
Conga
It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
Read full review
Online Training
Adobe
Easy to follow and understand
Read full review
Conga
No answers on this topic
Implementation Rating
Adobe
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
Read full review
Conga
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
Read full review
Alternatives Considered
Adobe
Adobe Acrobat integrated fully into our human resources processes and effectively helped consolidate multiple variations of employment documents which helped decrease HR costs and simplified recruitment. We can track the status of documents which means greater security and with the ability to sign HR documents electronically, anywhere and on any device, it gives us the speed and efficiency to process everything more quickly.
Read full review
Conga
I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
Read full review
Contract Terms and Pricing Model
Adobe
The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
Read full review
Conga
Not fair. Its an upfront cost and then pay per use
Read full review
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
Read full review
Conga
We used it for something simple and it was still a pain to use
Read full review
Professional Services
Adobe
No answers on this topic
Conga
Needs additional training on what they are selling, how to install and use to explain to customers
Read full review
Return on Investment
Adobe
  • reduction of redundant tasks can be handled through Adobe Acrobat
  • esignatures save a significant amount of time when finalizing contracts versus printing, signing and faxing documents to clients or other parties
  • increased efficiencies by reviewing external document sources or images that require further analysis or repurposing.
  • improved security and compliance with the ability to redact documents and limit sharing to segmented users
Read full review
Conga
  • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
  • The report generates 90% of the time so far.
  • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
  • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
Read full review
ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks