Adobe Acrobat vs. Tungsten PaperPort

When given a very creative mind, Adobe has solutions that are tailored for you, and it has spent a great deal of time in end-user focus groups and surveys to consistently improve its products. In other words, someone is thinking at Corporate! Continue to make the quality of the product a major focus, as well as SMB pricing.

Incentivized

Kofax PaperPort is great for any office that has paper documents - seriously! We have set up multiple businesses to use Kofax PaperPort to cut down their storage of paper receipts, invoices, documents, etc by nearly 90%! Their office is much better organized and they have the ability to edit PDF Documents for a lot cheaper than buying Adobe Acrobat.

Incentivized

• For the business account, the Adobe Acrobat rep assigned to your account will actively look for ways to save you money.
• We have found that our rep from Adobe Acrobat Business Account reviews our usage and related apps and has offered helpful tips on better ways to complete tasks we historically undertake with their software. They have saved us a great deal of time and money. They make us efficient.
• The apps they offer that combine with the primary program are relevant to the tasks our business performs, and they function at a high level and never fail. It's really quite remarkable.

Incentivized

• With Kofax PaperPort, documents can be merged, pages can be extracted from multiple documents and combined to make a new PDF document. It is an important feature as one needs to do it very often and more ubiquitous pdf readers like Adobe Acrobat Reader DC lacks functionalities like these.
• Kofax PaperPort scans the documents and using it's OCR, converts these scans to searchable PDF documents so that these documents can be searched based on the text content in them.
• Functionality to convert other formats to PDF and PDF to other formats. This is important as many times , we need to upload certain documents only in a specific format and conversion is required to and from PDF format.

Incentivized

• Fonts can default (but not always) if the designer doesn't perform due diligence before generating PDFs.
• The one area Adobe Acrobat is not good at: generating PDFs straight from a website. The results are touch-and-go.
• The basic nav controls take a little getting used to. What I initially expected to be in one spot could only be found elsewhere.

Incentivized

• It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder.
• When you combine two PDFs, it should retain the title of the one that's on top.
• The send to bar should be easier to change.

Incentivized

Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.

Incentivized

PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.

Incentivized

The features on the desktop version are all toolbar based, which makes it a little more cumbersome on a smaller device (and much simpler on a large screen). The web forms adjust well to different screen size so work well on mobile, tablet and computer

Incentivized

For us, it's only focusing processes that we're already doing... creating folders, placing scanned files into those folders, then searching for and opening up those files later, as needed. It just helps us view everything in one place - very convenient. Further, being able to drag non-native files to their corresponding source app for editing (Word, Excel, etc) is pretty nice.

Incentivized

We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages

Incentivized

One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.

Incentivized

For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.

Incentivized

Easy to follow and understand

Incentivized

I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split

Incentivized

Adobe Acrobat integrated fully into our human resources processes and effectively helped consolidate multiple variations of employment documents which helped decrease HR costs and simplified recruitment. We can track the status of documents which means greater security and with the ability to sign HR documents electronically, anywhere and on any device, it gives us the speed and efficiency to process everything more quickly.

Incentivized

I was ecstatic to see someone moving PaperPort away from Nuance (Those in my circle of friends refer to them as Nuisance). The lack of customer involvement by Nuance made finding answers to things that sometimes irritate a user to being downright frustrating. Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.

The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.

Incentivized

I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.

Incentivized

• reduction of redundant tasks can be handled through Adobe Acrobat
• esignatures save a significant amount of time when finalizing contracts versus printing, signing and faxing documents to clients or other parties
• increased efficiencies by reviewing external document sources or images that require further analysis or repurposing.
• improved security and compliance with the ability to redact documents and limit sharing to segmented users

Incentivized

• Simple focus on organization of files
• Efficient later, when searching for files
• Convenient throughout the office, as we're all accessing a shared data store

Incentivized