Tungsten PaperPort

Score8 out of 10

31 Reviews and Ratings

What is Tungsten PaperPort?

Tungsten PaperPort (formerly from Kofax and Nuance) is a document management software offering. It includes features such as desktop document management solution and allows you to manage and organize your documents in one solution.

Categories & Use Cases

Document Management

Verified User

Engineer in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

Tungsten PaperPort helps us solve the problem of simple file organization. We'd been scanning billing, receipts, etc for years, but never had a solid organizing method. Tungsten PaperPort helps us focus not only on the organizational side of that, but also subsequently being able to find something AND open it quickly. That's where things didn't work as well before. Tungsten PaperPort kind of focuses that process... namely, get a good, organized folder structure setup - then be able to search that mass of data and open files, all within a singular app.

Pros

See folder structure
Create folder structure
Move items around between folders
Open those items all within the same app

Cons

I can't say that anything there strikes me as particularly weak or missing.

Return on Investment

Simple focus on organization of files
Efficient later, when searching for files
Convenient throughout the office, as we're all accessing a shared data store

Usability

Other Software Used

Microsoft 365, TeamViewer, Corel PaintShop Pro, Corel VideoStudio Pro, Visual FoxPro (Discontinued), QuickBooks Desktop Pro, SplashID

Michael Craven View profile

Owner/President/CEO in Professional Services at P.C. 911 (1-10 employees employees)

Use Cases and Deployment Scope

We use Kofax PaperPort to work towards a 'paperless office'. We scan in receipts, invoices from other vendors, etc. It helps us keep everything organized and 'searchable'. We can then shred the paper copies allowing for a lot less filing cabinets. Kofax PaperPort also allows us to edit any PDF Documents, stack multiple documents, etc.

Pros

PDF Editing.
PDF combining/stacking/unstacking.
Adds Search-ability to documents.
Organization of scanned documents.

Cons

A little clearer indication of which document gets stacked on which when stacking documents.
PDF editor sometimes messes up PDF formatting.
Program sometimes completely crashes for no reason.

Most Important Features

Reduction of paper documents.
Organization of documents.
Search-ability of documents.
Editing of PDF files.
Stacking/Unstacking PDF and other documents.

Return on Investment

Kofax PaperPort has cutdown on our paper storage by ~85%.
Time to find a document is significantly faster than when using filing cabinets.
PDF Editing is built-in, allowing us to not have to pay for Adobe Acrobat.

Alternatives Considered

Adobe Acrobat Reader DC and Microsoft Office 2016 (discontinued)

Other Software Used

Microsoft Office 2016 (discontinued), Adobe PhotoShop, Ultimaker Cura

Annie Jain View profile

Consultant in Information Technology at Tata Consultancy Services (10,001+ employees employees)

Pros

With Kofax PaperPort, documents can be merged, pages can be extracted from multiple documents and combined to make a new PDF document. It is an important feature as one needs to do it very often and more ubiquitous pdf readers like Adobe Acrobat Reader DC lacks functionalities like these.
Kofax PaperPort scans the documents and using it's OCR, converts these scans to searchable PDF documents so that these documents can be searched based on the text content in them.
Functionality to convert other formats to PDF and PDF to other formats. This is important as many times , we need to upload certain documents only in a specific format and conversion is required to and from PDF format.

Cons

Only compatible with Windows. Has no support for Mac based devices.
Support needs to be improved as it's currently not up to the mark.
Hangs a lot which should not happen considering the kind of hardware being used.

Most Important Features

Ability to directly connect with scanning devices and convert the scans into searchable PDFs.
Files indexing and search capabilities.
Multiple options like passwords and encryption to secure the documents.

Return on Investment

Less amount of money is spent for filing purpose as less number of people and space are required for filing purpose now.
Information retrieval has become way faster as documents can be searched based on labels or on the basis of their content.
Lot of options to improve the quality of the scanned image.

Robert Hames

CEO (Chief Executive Officer) in Sales at dBAtlanta (formally Direct Build) (11-50 employees employees)

Pros

Nice interface
Easy to store from scanned item
Fairy quick scanner engine

Cons

Customer Service
Ease of setting templates

Return on Investment

Too difficult to use

Joseph Graves View profile

Owner in Marketing at I Hate Buying Insurance (1-10 employees employees)

Pros

Pdf Management

Cons

Freezes if scanner is disconnected while program is open
when annotating, smaller file size

Return on Investment

Worth the money

Revver

Xerox DocuShare

ABBYY FineReader

Tungsten PaperPort

What is Tungsten PaperPort?

Categories & Use Cases