Invited by the Vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Adobe Analytics | Score7.4 out of 10 | N/A | Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is particularly strong in combining web analytics with other digital marketing capabilities like audience management and data management. Adobe Analytics also includes predictive marketing capabilities that help… | N/A |
Piano Analytics | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution… | $430 per server calls consumption |
| Adobe Analytics | Piano Analytics | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | $430 per server calls consumption | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Adobe Analytics | Piano Analytics | |
|---|---|---|
| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Adobe Analytics | Piano Analytics | ||||||||||||||||||||||||||||
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| Web Analytics |
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| Adobe Analytics | Piano Analytics | |
|---|---|---|
| Likelihood to Recommend | 8.7 | 8.0 |
| Likelihood to Renew | 9.4 | 8.0 |
| Usability | 7.0 | 8.3 |
| Availability | 8.1 | 9.5 |
| Performance | 8.0 | 9.0 |
| Support Rating | 3.6 | 9.0 |
| In-Person Training | 1.1 | 5.0 |
| Online Training | 7.0 | - |
| Implementation Rating | 8.1 | 8.0 |
| Configurability | - | 9.0 |
| Contract Terms and Pricing Model | 7.3 | - |
| Product Scalability | 10.0 | 8.0 |
| Professional Services | 7.9 | - |
| Vendor post-sale | - | 6.0 |
| Vendor pre-sale | - | 8.0 |