TrustRadius

Adobe Commerce vs. Cart.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Commerce
Score 8.0 out of 10
N/A
Adobe Commerce delivers personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing…N/A
Cart.com
Score 8.9 out of 10
N/A
Cart.com is an e-commerce-as-a-service platform designed to help brands accelerate online growth. Cart.com offers a comprehensive and growing set of integrated ecommerce solutions—including online store software, digital marketing services, fulfillment, financial services, and customer service capabilities—so brands of any size can work with a single partner to access the same capabilities as the world’s largest ecommerce companies.N/A
Pricing
Adobe CommerceCart.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe CommerceCart.com
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMust contact sales team for pricing.Contact vendor for pricing information.
More Pricing Information
Community Pulse
Adobe CommerceCart.com
Considered Both Products
Adobe Commerce
Verified User
Anonymous
Chose Adobe Commerce
Open source nature of Magento was a key consideration, particularly when launching in new markets. Cost is another key factor here and the GMV model is an important enabler for us as we continue to grow.

Adobe Commerce is highly extensible and advanced customization and …
Verified User
Anonymous
Chose Adobe Commerce
Adobe Real-Time Customer Data Platform and Adobe Customer Journey Analytics
Verified User
Anonymous
Chose Adobe Commerce
more alignment to biz and since we were using already AEM
Verified User
Anonymous
Chose Adobe Commerce
Adobe Commerce offer the best combination of power and adaptability to meet our business ojectives
Verified User
Anonymous
Chose Adobe Commerce
Shopify is just better. In my opinion, it can save quotes, have different pricing for resellers, have multiple catalogues, do blogs, change the website, etc. It feels like Shopify is designed to do everything and does it all quite well overall, whilst Magento is for one thing …
Verified User
Anonymous
Chose Adobe Commerce
Shopify has the bad habit of charging transaction fees unless you use Shopify Payments, and this aspect only is usually a no-go if you have a big eCommerce to handle.
Salesforce has very similar capabilities and probably has a better ecosystem, but it's customization capability …
Verified User
Anonymous
Chose Adobe Commerce
Shopify and BigCommerce are great if you are a small business that is creating your first business and don't have many Skus or complex pricing. For us, having over 2 million Skus and a very complex inventory management of those Skus, Adobe Commerce (Magento Commerce) being …
FM
Frank Mair
Technical Specialist
Chose Adobe Commerce
Great balance of flexibility and power features. Also great B2B functionality and multi store and multi source inventory options.
Chose Adobe Commerce
Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way …
Marco Casieri | TrustRadius Reviewer
Marco Casieri
E-Commerce Manager
Chose Adobe Commerce
Magento comes as an enterprise platform, other platforms match smaller projects better.
Verified User
Anonymous
Chose Adobe Commerce
Magento was far superior in terms of its global abilities... It excels in offering multi-currency/language/warehouse/credit card payments.
Chose Adobe Commerce
Magento Commerce Cloud is much more robust then Magento Open Source for e-commerce online stores who have a lot of orders and need a lot of security and speed. Using one of the common smaller web hosts, or even your own web servers, might not be up to par when your company has …
Verified User
Anonymous
Chose Adobe Commerce
Magento is the most flexible solution with our internal business needs and it integrates well with all of the third-party services we use like Salesforce, Google Analytics, etc.
Verified User
Anonymous
Chose Adobe Commerce
Our procurement team chose Magento over the alternatives we considered primarily because of the level of personalization it offers and because of the level of ownership and security it offers.
Verified User
Anonymous
Chose Adobe Commerce
For my current position, we only use Magento.
Jeff McRitchie | TrustRadius Reviewer
Jeff McRitchie
Vice President of Ecommerce
Chose Adobe Commerce
Magento is a great mid market product. It give you the ability to customize and can handle more complex business needs than both Shopify and BigCommerce. The ability to host the platform yourself and have full access to the source code allows for larger more complex catalogs, …
Verified User
Anonymous
Chose Adobe Commerce
Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with …
Steffany Winkelmann | TrustRadius Reviewer
Steffany Winkelmann
Email Marketing Analyst
Chose Adobe Commerce
I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the …
Brad Ranks | TrustRadius Reviewer
Brad Ranks
Director of Technology
Chose Adobe Commerce
Magento is solid and has a proven track record with years and years of backing. There are tons of plugins and customizations available in the market. It really depends on your specific environment though, since a ".net shop" may want to stick with the same server …
Zach Shelley | TrustRadius Reviewer
Zach Shelley
Senior Marketing Project Manager
Chose Adobe Commerce
3DCart and Shopify are basic placeholder platforms used either to help wireframe projects that will eventually move to other platforms or were legacy platforms migrated to Magento after acquisitions. 3DCart provided an easier Customer Service Agent interface but failed to …
Verified User
Anonymous
Chose Adobe Commerce
Magento:
  • Scalable
  • Expensive to maintain and modify
Cart.com
Verified User
Anonymous
Chose Cart.com
None of them did Multi Store platforms.
Features
Adobe CommerceCart.com
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Adobe Commerce
7.6
Ratings
3% below category average
Cart.com
8.9
Ratings
13% above category average
Product catalog & listings8.30 Ratings9.00 Ratings
Product management9.00 Ratings9.00 Ratings
Bulk product upload8.70 Ratings7.00 Ratings
Branding6.10 Ratings10.00 Ratings
Mobile storefront5.30 Ratings10.00 Ratings
Product variations7.10 Ratings10.00 Ratings
Website integration9.10 Ratings7.00 Ratings
Visual customization9.00 Ratings10.00 Ratings
CMS6.10 Ratings8.00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Adobe Commerce
6.2
Ratings
21% below category average
Cart.com
7.0
Ratings
9% below category average
Abandoned cart recovery5.30 Ratings6.00 Ratings
Checkout user experience7.10 Ratings8.00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Adobe Commerce
6.4
Ratings
26% below category average
Cart.com
10.0
Ratings
19% above category average
eCommerce security6.40 Ratings10.00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Adobe Commerce
7.4
Ratings
4% below category average
Cart.com
10.0
Ratings
26% above category average
Promotions & discounts7.40 Ratings10.00 Ratings
Personalized recommendations8.10 Ratings10.00 Ratings
SEO6.50 Ratings10.00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Adobe Commerce
8.9
Ratings
10% above category average
Cart.com
9.6
Ratings
18% above category average
Multi-site management10.00 Ratings10.00 Ratings
Order processing8.30 Ratings10.00 Ratings
Inventory management8.30 Ratings9.00 Ratings
Shipping8.90 Ratings9.00 Ratings
Custom functionality9.10 Ratings10.00 Ratings
Best Alternatives
Adobe CommerceCart.com
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe CommerceCart.com
Likelihood to Recommend
7.4
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
4.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
Online Training
8.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe CommerceCart.com
Likelihood to Recommend
We need to do a lot of quotes, and sometimes customers call and want to pay. Adobe Commerce (Magento) did not let you keep saved quotes, so you had to put people on hold whilst you started making the order from scratch rather than just taking payment, which was very annoying.
Verified User
Anonymous
Read full review
The Multi-Store eCommerce platform is by far the strongest feature. Anyone who has a direct to consumer business and a business-to-business side should use cart.com. Also, if you plan to grow to a 7 figure business, it is best to start and stay with cart.com because Shopify will get ridiculously expensive as you grow.
Verified User
Anonymous
Read full review
Pros
  • Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
  • Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
  • There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.
Verified User
Anonymous
Read full review
  • Multi store eCommerce platform is the best part about Cart.com.
  • Pricing is a super high value and rewards you as you grow.
  • Free templates are attractive.
  • The Rule Engine feature is very powerful and we use it a lot.
Verified User
Anonymous
Read full review
Cons
  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Verified User
Anonymous
Read full review
  • The integrations are good, but not great. Shopify is really good at integrations.
  • Tech support is fairly slow and it can take several days to a week to get a simple question answered.
  • Stronger reporting. It hasn't changed in the last 4 years.
Verified User
Anonymous
Read full review
Likelihood to Renew
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer
Christian Kern
Magento Software Engineer / Solution Architect
Read full review
No answers on this topic
Usability
As an experienced user of Adobe Commerce platform, i found the platform complex for beginners yet very flexible to customize as per the client requirements be it a integration with third party system, implementing any payment gateway, managing multiple stores or customising the Adobe Commerce default functionalities, we did not experience issue with it.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
The technical service was impeccable. They were on point and were very knowledgeable.
Verified User
Anonymous
Read full review
No answers on this topic
Online Training
Great value for an flexible, open source platform.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
Open source nature of Magento was a key consideration, particularly when launching in new markets. Cost is another key factor here and the GMV model is an important enabler for us as we continue to grow. Adobe Commerce is highly extensible and advanced customization and flexibility built in meaning that we can shape the product into exactly what we require.
Verified User
Anonymous
Read full review
None of them did Multi Store platforms.
Verified User
Anonymous
Read full review
Return on Investment
  • When we first went LIVE with Adobe Commerce our SEO / Organic traffic plummeted and so did our conversion so our initial take of Adobe Commerce wasn't great. This was partly to do with business decisions but also to do with out of box functionality not being as expected.
  • Fast forward and we basically did a redesign on the platform and partnered with a fantastic SEO partner and improved results and now are doing extremely well on the Magento platform. Much improved!
AM
Angela Maynard
Director eCommerce
Read full review
  • The pricing model is a great value adding to our bottom line.
  • Our inventory management is accurate and easy with the multi-store pulling into the same dashboard.
Verified User
Anonymous
Read full review
ScreenShots